Skip to content

Welcome to the Q&A Forum

Browse the forum for helpful insights and fresh discussions about all things SEO.

Browse through our most recent questions about online marketing and Moz products here. You’ll also find the freshest discussions about all things SEO.

Have something helpful to add? Go ahead, post a response. You may just make someone's day by sharing your expert knowledge with them!


    spam score white hat

    How can I reduce the spamscore on my website?
    All the activities I did on my website were completely white hat and I did not do any spam jobs, but my spam score is 2%
    This is my site address
    Please help me how can I reduce the spamscore in my account?

    Moz Tools | | serktba

    refund amount

    I did not know that automatic payments were being made after using the trial version. I just saw money was flowing through my credit card and I urgently canceled my subscription. Request a refund for the amount. As i am learning will use after some time.
    Kindly refund my amount.

    Moz Pro | | NatwarG

  • 301 redirect page rank

    I have a blog which is ranking well for certain terms, and would like to repurpose it to better explain these terms it is ranking for, including updating the url to the new term the blog will be about. The plan being to 301 redirect the old url to new. In the past, I've done this with other pages, and have actually lost much of the rankings that I had earned on the original URL. What is your take on this? Maybe repurpose blog, but maintain original URL just to be on the safe side? Thanks

    Technical SEO | | CitimarineMoz


    I did not know that automatic payments were being made after using the trial version. I just saw money was flowing through my credit card and I urgently canceled my subscription. Request a refund for the amount automatically paid for a fee. The reason is that I didn't use it.

    Moz Pro | | infinitejoo

  • domain authority da

    Hey Moz Community, We've noticed that there are questions about Domain Authority, what it is, and how to positively impact it. We're here to answer your questions! For a full overview, please see our help hub article here: First, it's important to keep in mind that Domain Authority (DA) is a search engine ranking score developed by Moz that predicts how likely a website is to rank in search engine result pages (SERPs). It is not a Google ranking factor. Domain Authority scores range from one to 100, with higher scores corresponding to a greater likelihood of ranking. Since DA is based on machine learning calculations, your site's score will often fluctuate as more, fewer, or different data points become available and are incorporated into those calculations. For instance, if were to acquire a billion new links, every other site’s DA would drop relative to Facebook’s. Because more established and authoritative domains like Facebook will have increasingly larger link profiles, they take up more of the high-DA slots, leaving less room at the higher end of the scale for other domains with less robust link profiles. Therefore, it's significantly easier to grow your score from 20 to 30 than it is to grow it from 70 to 80. For this reason, it’s important to use Domain Authority as a comparative metric rather than an absolute one. The best way to influence your DA is to improve your overall site health with a focus on the quality and quantity of external links pointing to your site. Check out this video for more details on how to impact DA Happy analyzing!

    Moz Pro | | HayleyBowyer


    With the new GA4 coming out in 2023, can our Moz accounts connect to the new GA4 property?

    Product Support | | ArttiaCreative

  • I want to know is there any way of increasing DA/PA of the website? Is there any benefit in ranking if we increase PA of specific page? Recently my website DA is 6 i want to increase it 30.

    Link Building | | hfameraya198

    robots roger-bot

    Anyone got any ideas how to get a server/hosting provider who is preventing rogerbot from crawling and me not been able to set up a campaign to duplicate the error on there end? The server/hosting provider is crazydomains dot com My clients robots.txt User-agent: *
    Disallow: /wp-admin/
    Allow: /wp-admin/admin-ajax.php
    User-agent: rogerbot Disallow: Sitemap: https://www. something

    Moz Tools | | Moving-Web-SEO-Auckland

  • writers content medical

    I have a substantial writing project. One long piece (giveaway PDF), 20 or so follow-up pieces. About a specific medical condition. Where do I find a writer to work with?

    Content Development | | Byron_W

  • redirect chain https

    I've got a redirect chain happening
    http > https> https.www. I can't find how to fix this one. My site is on siteground which forces the https at server level and then onto cloudflare. Anyone have any ideas?

    On-Page Optimization | | Libra_Photographic

  • meta data google

    I have seen several posts as to why google may not be using the meta description. The most common reason is that they found other text on the page that is more relevant. While I have seen this to be the case on some, most of the time it is not. Is there any way to alert the google bot that it is taking wrong info that would not be good to the user?

    Technical SEO | | RobDalton

  • authority redirect 302

    Hi, I have the opportunity to acquire a domain of a company that is closing in a similar industry who currently have a decent Authority - 51DA, 5,752 Linking Domains. I cannot do anything with the new business yet but if I acquire the domain the existing website will turn off. If I crawl the existing site and 302 redirect all pages to a holding page on said domain, will that preserve authority while I start the new business and build the new website and like-for-like pages?

    Technical SEO | | Ant-Scarborough
  • UNSOLVED markup schema schema markup

    I have added markup to many pages on my site (e.g - since it is a quote site I marked up all the quotations - it validates with - but when I use MozBar and look at Page Analysis-->Markup the moz bar says I have no markup. Is this something Moz only updates periodically? If so, anyone know how often they update? or any ideas why moz bar is reporting a false negative?

    Moz Bar | | daviddq

  • So here comes the hard part of working with SEO.... I've been doing SEO for a quite long time now and as far as I concern, it has been working and that's why I can tell people I'm a SEO Manager! It was all good until 3/4 months ago when I got this client that wanted me to do SEO for his Escort Agency. I've analysed his website and came across some structure error, poor linking and so on... I've started by reformulating his website, re-structuring his urls, keeping good pages and throwing alway the poor content ones, requested some website owners to remove links to that website and so on.... All good and sorted, but when it came to do the off-page optimisation it  became a nightmare! It's pretty easy to get links for a clothing website or any other (not "obscure") kind of websites, but no serious and authority websites would link to an escort agency; It's also very easy to create something funny and nice and post it on a page of your website to get people sharing and liking on facebook, but again very hard to get people to share and like things posted by an escort agency... You can't really advertise on escorts directories and use keywords on the ad because godfather google would penalize you.... I really don't know what to do anymore, so I will list some questions and if guys SEO experts could help me out, I would be so grateful!!! How can I get people linking to the website without paying for it? How can I get good authority links to this kind of website? How can I advertise on paid directories without being penalised by google? How can i get shares and likes on social network websites? The website has about 3000 pages, been online since 2010, have at least 3 lengthy articles posted a day! Please guys help me out with this case that is making me loose my nights of sleep... If you guys need the website address and the targeted keyword I can PM you (I dont know if the forum allows me to post it here) Thank You so much for the help in advance....

    Social Media | | douglasapuc

    structured data breadcrumblist breadcrumbs

    Hello, I would like to update the google search rich results for our website using breadcrumblist structured data. I followed google guidelines on how to get this done and even tested it using the Rich Results test but non of the changes I made show up in google search.
    Is anyone able to provide assistance with this process?

    Technical SEO | | GlobalDentalShop

  • cannibalization

    Hi Moz Community, Glad to be here with you. I need some help from you guys. I have a new client website: [](link url) My client runs this type of business offering professional therapeutic health services. It offers massage services on demand ("mobile", therapists visiting clients at home). The client has his business registered, and the therapists listed on the website are carefully vetted, all having training in different types of massage. The client's problem is that until 2 months ago the site was in position 3-4 in Google (somewhat stable) with the main page for the keyword "mobile massage London". Recently I noticed that another page on the site that lists all therapists - i.e. this page [](link url)- is on the first page of Google for the above keyword, although both the title tag, meta description and the page on the site do not target the above keyword.
    I notice that both pages have serious fluctuations in the SERP for the mentioned keyword, sometimes appearing both in the results.
    The Home page is marked as rel=canonical Of course the position in SERP fluctuates from 8, 11, 12, 7. What should I do to solve this problem? Any thoughts here would be appreciated. Thanks

    Algorithm Updates | | Koyel9754

  • Hello Moz community I have a duplicate listing in Central Index (GB) and all communication channels seem unresponsive. I have emailed support and general sales. I even tried contacting them on their facebook account. I am stumped as to how I can get this duplicate listing removed as I have no control over it and the support is non-existent. Any suggestions would be gratefully received.

    Local Listings | | Avid-Panda

  • Hello Team, I was analyzing my domain ( in link explored but there are many websites that are not showing there. Questions
    1. Is this reason website's DA is not increasing 2. Is there wrong steps taken by me for this website. Well, I know there are many factors work in increasing DA but what is should do if these kind on links are not indexing in MOZ. I things these are one of the factors my DA is not Increasing. Please save my job guys. The company has sent me an ultimatum mail of 2 months that they will take back the projects from me. Please save my job. Thanks & Regards Aashirvad Kumar moz.png Screenshot-2020-02-19-at-11.48.21-am.png

    Link Explorer | | amzonestep

  • seo rankings seo

    I've recently been confused by a marketplace that appears to have significant traction (500K) despite having a very low DR (46). Has anyone experienced something similar and been able to attribute this?

    SEO Tactics | | MarketGrowth

  • I've been doing some keyword research and i've found a few gems. My site is currently sat at a 18 domain authority up from 12, so it's great to see the improvement. Although I was wondering, if my domain authority is sat a 18, can I compete with keywords that have a difficulty of 50-60? Any help would be greatly appreciated 🙂 Sam

    Keyword Research | | sammecooper

    looping error bug

    When I am trying to optimise a page within MOZ this message box appears: dcf38be5-eff4-4317-87ab-ab560e8fea7c-image.png I click 'Track Keyword' and it just loops round with the same message over and over again. I have already added this particular keyword to be tracked but I still get the error message. Can anyone help?

    Product Support | | Zigaflow

    api keywords

    Hi, my boss is asking if you "have any API for keyword research -- e.g., as soon as a user creates a card title in [our application], we can auto-recommend keywords from Moz within [the application]. I shared a link with him to your Links API page, but he says he doesn't think that API does the above. Can you help? Thank you, Renae

    API | | CarolinaRen

    25 404 error crawl error

    Hi Community, has anyone else had a 404 error reported by Moz, where the end of the domain is /%25s? The error comes from my blog home page But when I look at the source code, I can't see anything that has a space at the end of the URL. I wonder if it is to do with the WordPress search? Thanks in advance for any insight.

    Moz Pro | | kaydeeweb

  • nap address

    I have an issue with an address. Some sources use a space in it, others do not. For example:
    '123 Blue Berry Road' is recognized by Google, various other sites and Google will correct the search if not using the space. '123 Blueberry Road' is recognized by the USPS. To make things more complicated, the road is split between 3 towns. 1 of which is recognized by Google as the proper usps validated 'Blueberry Road' And as if it couldn't get even more complicated than that, the address is recognized by USPS as a different town than the location is actually in or taxed as. But that's not really the problem, because everyone agrees that the wrong town is how USPS recognizes it and that will be that. It's just the space that is the issue. How much of an affect will this have either way I go with it? Thanks in advance!

    SEO Tactics | | pg181


    Hello We are going through the exercise of keyword matrix and want to know if we can get someone to listen in for 5-10 min to make sure we are on the right track. Thank you - Brad

    Product Support | | B2daGz

  • urlredirect optimization content marketing seo tactics content development redirect

    What are best practices for rewriting (and then redirecting) blog URLs? I refresh old blog posts on our blog every month and many of them have URLs that are too long or could be improved. However, many of them also already get decent organic traffic and I don't want to lose traffic due to a URL redirect. Are there any best practices or "rules" I can follow when deciding whether to re-write and redirect blog URLs?

    Content Development | | Emily.R.Monrovia

    share addresses same address how to list same address

    I have a two businesses with same address. Should I differentiate them with a different suite number?

    Getting Started | | jw3333

  • Hi all, what experience do you have with links? Can I use it for backlinking management?

    Intermediate & Advanced SEO | | Tormar

  • international seo seo international google rankings

    Hi there, I have a question regarding international SEO and the APAC region in particular. We currently have a website extension .com and offer our content in English. However, we notice that our website hardly ranks in Google in the APAC region, while one of the main languages in that region is also English. I figure one way would be to set up .com/sg/ (or .com/au/ or .com/nz/), but then the content would still be in English. So wouldn't that be counted as duplicate content? Does anyone have experience in improving website rankings for various English-speaking countries, without creating duplicate content? Thanks in advance for your help!

    International SEO | | Billywig

  • I've been asked the question of whether if we should nofollow all of our social links, would this be a wise thing to do? I'm not exactly getting a clear answer from search results and thought you guys would be best to ask 🙂 Thanks in advance.

    Technical SEO | | JH_OffLimits

  • Bing is crawling our site, but not indexing it, and we cannot figure out why -- plus it's being indexed fine in Google. Any ideas on what the issue with Bing might be? Here's are some details to let you know what we've already checked/established: We have 4 301’s and the rest of our site checks out We’ve already established our Robots is ok, and that we are fixing our site map/it's in fine shape We do not see anything blocking bingbot access to the site There is no varnish or any load balancers, so nothing on that end that would be blocking the access We also don't see any rules in the apache or the .htaccess config that would be blocking the access

    Technical SEO | | Alex_RevelInteractive

    seo audit seo tactics

    hello . i am a user that runs parsp website . i really need to know how to run a site audit to keep my job clean and my site works well ! i need help and i am a newbie in this job . thanks moz !

    Moz Tools | | valigholami1386

  • 404 error

    Hello everyone! I have always known enough about Google Analytics and SEO to be dangerous, but was not a focus for me. I am working on a project were I am looking at stuff where my knowledge is limited. The scenario is that the domain I am looking at will serve a 404 error, but keeps the url, I guess for tracking purposes. At the same time, there is a page "Page_Not_Found" that has elevated visits. I am not sure how to tell where the visits are coming from to the PNF since the Previous Page is mostly identified as "(entrance)" Is the PNF correlated to the process of serving an error page but not changing the URL? Ideally, I am looking to identify and improve the 404 visits. I hope that I provided clear enough information. Happy to provide more as needed.

    Intermediate & Advanced SEO | | HankHoffmeier

  • I have seen redirect links from google but not sure how to create one. Please guide if anyone knows the answer. Example:

    Link Building | | Melissacarter

    performance metrics crawl error

    I am getting an error:
    Crawl Error for mobile & desktop page crawl - The page returned a 4xx; Lighthouse could not analyze this page.
    I have Lighthouse whitelisted, is there any other site I need to whitelist? Anything else I need to do in Cloudflare or Datadome to allow this tool to work?

    Product Support | | bhsiao 0

    crawl performance

    I'm looking to do a 1-off Performance Metrics analysis across dozens of pages on a single website - a prospective client. I thought it would be part of the On-Demand Crawl.

    Moz Tools | | amandacash85896

  • Hi all, I've been using Moz to research, optimise and grade a broad range of copy and blog posts over the years. After the optimisation process I've always seen a relatively quick improvement of pages/posts in SERPs. I am currently working on a new website launched earlier in the year on a subdomain. There's a sitemap, fresh content added every month and the site has an verified Google Analytics and Search Console account. The content is quite niche with low traffic data for related terms, however, I am finding that after three or four weeks the optimised posts aren't displaying in the top 50 results in Google. These are the posts: - optimised for "Cut the cost of customer support" (and also  "Cut the cost of customer support: use a work-at-home model") - optimised for "Quality and compliance" (and also "Quality and compliance in a work-at-home environment") As a new website launched on a subdomain there aren't currently any inbound links, but I wanted to know if I am simply being impatient in expecting the above posts to rank higher (if only slightly), or if there could be a reason optimised content with a Moz A grade isn't showing in the first 50 results. Any advice or pointers would be much appreciated. Jonathan

    Intermediate & Advanced SEO | | JCN-SBWD

  • designoptimizations cta html css

    We are a casino affiliations company, our website has a lot of the same casino offers. So is it beneficial to put the content over the casino offers, then do a CSS flex, reverse wrap, so the HTML has the page content first, but the visual of the page displays the casinos first and the content after? or just the usual i.e image the HTML as content first, and CSS makes offers come first?

    On-Page Optimization | | JoelssonMedia


    Hello, I need to cancel my account, how do I do that?

    Product Support | | heelo

Got a burning SEO question?

Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.

Start my free trial

Looks like your connection to Moz was lost, please wait while we try to reconnect.