Refund
-
I was charged for a subscription but I’ve tried to cancel several times. I need help with a refund.
-
Contact your bank and let them know? They might be able to help
-
Hey @PerceptionDB did you try emailing help@moz.com ?
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Track SEO performance for specific sub-directories
How can i track performance metrics for a group of subdirectories.
SEO Tactics | | Miradoro
I.e
domain.com/de/en_uk
domain.com/de/de_de
domain.com/at/en_uk
domain.com/at/de_de0 -
How good is my page?
Hello I've been using moz for a while, using the tools to try and best optimize our pages, I'm curious to see if we're missing anything blatant or if you have any little tips. Any feedback would be greatly appreciated. Here is one of our most popular pages:
SEO Tactics | | JamesDavison
https://www.longstonetyres.co.uk/classic-car-tyres/jaguar/e-type.html Cheers.0 -
Domain migration goes wrong. I have a few quesitons.
So I did a domain migration 4-5 months ago, lost about 70-80% of the traffic and I still couldn't recover the traffic. Redirected everything 1:1 Updated internal links Triggered change of address in GSC Monitoring the server logs (everything is perfect) Uploaded the old sitemap with the old URLs What happened/ what have I noticed so far: Almost all URLs have been indexed on the new domain New content on the new domain is indexed in a matter of few hours There's only one particular page that still appears as "Crawled and indexed" on the old domain and still receives traffic. I tried to request the manual indexing so Google could figure out the page has been redirected but nothing has changed. I think this is a sign Google hasn't finished the domain migration process? Most WEBP images appear as "Crawled - currently not indexed" on the old domain. Shouldn't they appear as "Page with redirect"? The new domain is ranking pretty well on a bunch of keywords (they're like 2-3% of the total page count) while the rest of 97% of pages haven't appeared not even in the top 200 results (these pages don't receive a single impression) Google acts a bit strangely on crawling the old domain. He keeps crawling the category pages over and over again (sometimes I see 20-30 crawls on a single category page in a single day) while the inner pages and images are rarely crawled. Like I see 4-5 crawls on images per day maximum. The traffic and number of rankings keywords haven't changed a bit after the last Google updates. Does this indicate that we haven't been impacted by them? So any suggestions on what else can I do to find out the reason why the website hasn't recovered? My guesses are: The process is still not finished (unlikely since it already passed 4-5 months) There's a technical error that I can't find (again, unlikely since I see nothing strange in the logs that'd indicate Google has problems fetching the site) Someone did something nasty (like blasting the website with backlinks or copying the content) that hindered the process? I see a couple of sites made in a language I can't read that literally copy and translate the content from my website and publish on theirs with the canonical URL my website URL. Also, two sites cloned mine after the migration but I managed to eliminate them in time. I had a lot of spammy backlinks on the old domain that have been automatically generated on the ranking pages over a few years. I haven't disavowed them because Google claimed they can identify and eliminate them. Now all those backlinks have instantly moved to the new domain which could put Google in panic mode and lower its trust in our website. Should I disavow them? Please any help is highly appreciated.
SEO Tactics | | Anna332120 -
How to Get a New Organic SERP Image Pack
I have been doing a little on-page SEO on our site today and came across the following images embedded within organic SERPs, please see the screenshot. Obviously the users eye is drawn to these and therefore they are likely to result in more clicks. It would be great to know what they are called and how to go about getting these for our own results? If we managed to implement these across our site it would make a big difference for us, as working in the travel space, images are so strong when painting a picture of the destination. Thanks
SEO Tactics | | wildernessscotland
Ben 0073280b-3daa-4558-b5fd-3cbde422d623-image.png0 -
How to rank a website in different countries
I have a website which I want to rank in UK, NZ and AU and I want to keep my domain as .com in all the countries. I have specified the lang=en now what needs to be done to rank one website in 3 different English countries without changing the domain extension i.e. .com.au or .com.nz
SEO Tactics | | Ravi_Rana0 -
Should I split long form content?
I have quite a long content on my site. By length I mean around 8000-9000 words. I optimized it to cover almost all searches related to a topic. But this length makes me uneasy for some reason. I do not think that users will find what they are looking for in such a long content. However, I don't want to neglect the SEO aspect of the content. I can talk about something like this without sharing the keywords completely: Title + for girls Title + for boys Title + for kids Title + for girlfriend Title + for boyfriend Title + for students As I said, in the current situation, these are all sub-headings (H2) of 8000-9000-word content. When I make a separate content for each of them, I can bring them all closer to 1500-2000 words. However, I am undecided whether this is the right step in terms of SEO and content optimization. What are your views?
SEO Tactics | | mozasea0 -
Does Wordpress have an edge when it comes to SEO
I am here to know does WordPress provide an edge to rank your website or blog pages some extra layer of profit to gain organic traffic from google search engine. I have seen many people has started there website from word-press and later on move to PHP or own website building with the available tools in the markets. If anyone has knowledge about it please do share your thoughts on above query.
SEO Tactics | | praveenyadav0915
Thanks0 -
Unsolved Site showing up in Google search results for irrelevant keywords
Hi there, one of my client's sites is showing up in Google search results / getting a lot of site traffic from keywords that while very close to words we're actually trying to target on the site, are irrelevant for the client and their site content. Does anyone have ideas of how to address this?
SEO Tactics | | Tunnel70