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Category: Local Listings

Examine the impact of maintaining consistent and accurate local listings on your local SEO strategy.

  • Trendi


    multiplelocationsgbp gbp help

    Hi, I'm having trouble finding the option to add multiple locations to an existing GBP account. Can somebody help me?
    I believe it can be done throught Google &/or MOZ.
    Thank you,

    | Trendi
    0
  • bookerads


    listing not correct directories

    How many directory listings come with local and or pro? My client wants to be listed in many.

    | bookerads
    0
  • MeritInsuranceGroup


    local listings

    Hello, we have a google my business account. On bingplaces.com it is saying they would like access to our google account. Is that normal for bing to share access with the google my business account? Thanks.

    | MeritInsuranceGroup
    0
  • Avid-Panda


    Hello Moz community I have a duplicate listing in Central Index (GB) and all communication channels seem unresponsive. I have emailed support and general sales. I even tried contacting them on their facebook account. I am stumped as to how I can get this duplicate listing removed as I have no control over it and the support is non-existent. Any suggestions would be gratefully received.

    | Avid-Panda
    2
  • btreloar


    local ranking factors

    In the Moz article titled Should You Pay for Local Listings Management? by Miriam Ellis, she makes this statement: "Prominence, proximity, and distance are the three types of factors Google tells us it takes into account when ranking local businesses. " I always thought that classic on- and off-page SEO was one of those three factors. What puzzles me about Miriam's statement is this: What's the difference between distance and proximity? Aren't they the same thing?

    | btreloar
    3
  • JustinMurray

    Unsolved

    local listings local seo localeze

    I have a client that I used Moz Local services for, and I'm seeing lots of urls such as https://www.omegalab.neustarlocaleze.biz/directory/us/?after=2020-09-05T01:52:28.343352Z&count=50 being shown as follow backlinks in other software. Anyone else seeing this and think it might be an issue?

    | JustinMurray
    1
  • Ben-R


    google my business local listings

    Hello,
    We are trying to verify our Google My Business listing, however, the current unverified listing is using an old address we no longer have access to. The only option for verification is through the mail. We tried requesting an edit but it didn’t go through. Would the best option be to create a new one and try to have the old (unverified) listing removed? Any insight would be appreciated. Thank you in advance.
    Best,

    | Ben-R
    0
  • Catherine_Selectaglaze


    I've got a list of FAQ's that my manager would like to see in GMB. Is is ok to simply ask the question and answer them? I thought I'd be able to add them, rather like a photo, but realised, being Google, it's not that straight forward.

    | Catherine_Selectaglaze
    0
  • Johndavisx


    hey guys - a new member here, and huge issue i can't seem to wrap my head around where i could really use yalls help! I oversee about a couple firemen in my local neighborhood - however the issue lies in this: Lets say theres 50 firmen total if i look up lets say his name is 'john james fireman' on google then him and his GMB appears - great awesome, right?
    Well then, if I search a second employee lets say her name is jill jansen and i look up 'Jill Jansen fireman' what happens is that john james GMB appears when i search her name then lets say i search another employee - calling him "jake bo" - if i look up "jake bo fireman" john james GMB STILL shows up - even though no where are there names related THEN the confusing part is that he only appears for select employees, not all of them. I don't know if this a metatagging issue, i went through his content seo and nothing seems to trigger it, so im at a loss - Any help would be greatly appreciated

    | Johndavisx
    1
  • KarenJames


    google my business local listings google my business phone numbers

    A client in the skip hire sector contacted me to say that someone is submitting edits to multiple competitors' GMB accounts changing the phone numbers to theirs. It has caused a huge row and legal ruckus as the competitors naturally assume it is them diverting calls. It definitely is not them but could be lead generation companies they use or other competitors trying to discredit them. They are growing fast and are upsetting longstanding players. Has anyone come across this before? If so how did you handle it and is there any chance of Google listening to them and assisting in the situation. Any advice is gratefully received. PS these guys are very ethical and are mortified at the situation they find themselves in.

    | KarenJames
    0
  • custardextract


    Hello. So, I am aware that it is in violation of Google My Bussiness's terms of service to use register a PO box/virtual address with GMB, but is it problematic to use such addresses for general link building with local citations, such as local directories and resource pages? Would the cons outweigh the pros (more backlinks)? And what about using one of these kinds of addresses on my website, but not GMB? Is it all so interrelated nowadays that I should steer clear of publishing a virtual address anywhere? That just seems hard to wrap my head around as PO Boxes have served a valuable function for small businesses for some 150 years. Thank you, Jon

    | custardextract
    0
  • Insightful_Media


    Hi Community, I have optimized GMB like adding keyword-rich content, asking customers to review and putting up more products. But how I can outrank others on Google Map. TBH, I think my listing is more complete and relevant than others but mine just doesn't display when searching for those terms. Please help! Thank you very much!

    | Insightful_Media
    0
  • aogden

    This question is deleted!

    | aogden
    0
  • Moxoms1


    Hi, One of my GMB listing suddenly stopped ranking in the 3Pack Results. It used to always rank in 1st or 2nd position in the 3Pack results, Suddenly since 24th May it completely Flatlined, I don't know why but It doesn't show up in the results, or when I click see more. It completely vanished for that term locally. My Listing is based in Brisbane, QLD, Australia and it doesn't show up for that term in The Brisbane area. But when the Location info is Australia and not Brisbane, Australia it shows up again. I don't know what is the problem in this case... Any Suggestions will be much appreciated.

    | Moxoms1
    0
  • uworlds


    Hello, I would love it if anyone could advise whether to use VPS, shared or dedicated hosting to host 50 WordPress sites and around 50 other one page flat HTML sites ... with everything being served via CloudFlare. Of course my main concerns are page load times, security etc. I know it's a big question, but I would be very appreciative of the thoughts people have, and any recommendations. Kind regards,
    Mark

    | uworlds
    0
  • Rmarkjr81


    Hello! So I have a business that I run out of a single location for the last 3 years. I am unfortunately having to move here in the next few weeks My question is what do I need to do in order to have the best chance at SEO for the new location? When should I make the changes? Does it take a long time for me to stop showing up in the previous location? and is there something I need to do to remove those? Also, is there an app or a website where I can find and update all listings at once or at least a bulk of them? I know that there are some weird sites that have my business info in them that I did not put there. Obviously these would have the wrong address. Some do not have a contact info or a way for me to log into them. What would I do with these sites? Thank you!

    | Rmarkjr81
    0
  • WebMO-Tech-Rep


    Hello! I've been trying to figure out why a business won't show up in the local pack even though their GMB has more reviews, seems to be doing everything right, and just doesn't show. The business is "A Senior Journey", and should be showing up for searches relating to "senior placement services tucson" or "senior placement tucson", but no dice. Been doing a competitor analysis and they are doing better or on par with all of their competitors. The same businesses in Tucson that are competitors show up both times, even Phoenix locations, but not A Senior Journey...any ideas? Thank you!

    | WebMO-Tech-Rep
    0
  • Tony_GP


    Hello, Moz Community! I'm helping a friend with some local marketing for his youth sports program. He trains his kids at a community center and a public park where court times are managed by the city. His address in his Google business listing is currently the community center, but that is shared with multiple businesses including the community center itself. I know he needs an address that is unique to his business, but he lives outside of the city in which his program is located. Our goal is to boost exposure in the city in which his program is located. Since 1) his business address is located outside of the city in which he conducts business and 2) the addresses at which he conducts his business is utilized by multiple businesses including the actual property owner, what options do I we have for an address that Google will recognize as valid and won't cause ranking issues? If there is nothing we can do in the current situation, what are steps we can take to address this issue for his business? Thanks a lot!

    | Tony_GP
    0
  • RyanD.


    Is there a way to see all of the business locations I manage on a map, so it's easy to visualize and check? Like a Google Custom map, but I don't want to create a custom map because then I'd be updating information in two places. I thought this would be a built-in feature of Google My Business but I can't seem to find any information about this. Thanks! -Ryan

    | RyanD.
    0
  • Brumas


    I have a domain for a lawn maintenance company. The domain is something like mycompanyyardcare.com Even though this company do yard care most of the business that is trying to attract is Lawn maintenance. The keywords that most people type when they are looking for this service is "lawn care". Should i change my domain to mycompanylawncare.com instead of mycompanyyardcare.com? Other thing, in the listings or links that I'm creating in directories, the company name is Mycompany yard care & snow removal. Should I change to Mycompany lawn care & snow removal?

    | Brumas
    0
  • jtaylormoon


    We're managing a website for a client and decided to use Yext to build citations. We've gone through and manually verified that they are live. Moz Local cannot find this website or the citations, nor could Ahrefs, or Majestic. Google has indexed 154 pages of the website, Bing has indexed 10. This dealer has two websites (I know that's a faux pas, it's by client request), so that they can "test" our website before giving up their old one. They're tied to the same NAP, but have different web addresses. We got permission to claim the listings for the website we sent live and put them up about two months ago. I can't figure out for the life of me why none of my tools will verify the existence of this website and the citations. I checked for a no index and no follow command in the HTML (which shouldn't be a problem because Google has indexed the site) and it was clean. The only thing I can think of is that the old site is getting credit for the citations even though we've listed a different website address. Can anyone verify this?

    | jtaylormoon
    0
  • CalicoKitty2000


    I noticed that my Google Local page does not show in any search results anymore.  Looking at Moz Local, it appears that I had 250 views on August 30th and 0 after that.  It just dropped overnight.  I looked at Google My Business and I noticed that I had a duplicate listing (no idea where it came from).  It wasn't verified though.  I deleted that.  I also noticed that my address has been changed to Drive instead Dr.  I was very careful in making it the same everywhere, but it changed without me changing it.  Perhaps someone so kindly "suggested an edit" and I didn't see that happen. Anyone have any ideas.  My organic search ranking is still strong.  #3 for most search terms.  And we have a very strong Google Local reviews.  I mean, it even shows business that have been permanently closed over me!!!  And we have photos, great reviews, and regularly post to Google+. I seriously need some help.  I am a small business owner that does all of my own SEO because I can't afford a good SEO. 😞

    | CalicoKitty2000
    0
  • NOUS-Australia


    We'd like to claim and complete our clients' Apple Maps listings with our agency Apple ID, then once we're finished completing and verifying  each listing, transfer to the client's Apple ID. Is it possible to  transfer ownership of an Apple Maps listing from one Apple ID to another? Thanks

    | NOUS-Australia
    0
  • AnkitS.1990


    Incorrect Image is Displaying on Google My Business for our company. We have updated new image on google business But still, Google is fetching and showing old image on the google my business knowledge panel. What will be the right fix for this? Our site URL :  www.yolobus.in

    | AnkitS.1990
    0
  • Suksinho


    Hello guys, I got an two offers, one from national newspaper and one from local newspaper (both online and printed editions, but here is online edition relevant.) to write about my company because we had some remarkable results in our niche. They would write a text about 2.000 words long and put a backlink to my website with the anchor text of my choice! The national newspaper has DA 49, whereas local newspaper has DA 39 but comes from the same city where we are based and writes just about the specific city and district in this city. Which one would you choose for your SEO?

    | Suksinho
    0
  • Jeff_Baker


    I have a bit of an odd scenario for you. I'm working with a content marketing company based in Sydney, AU**.** Oddly, this web property ranks for almost 4x as many keywordsin the US than the AU. (See attached). It also ranks much more favorably for target keywords in NZ. This is despite having an AU ccTLD, proper geolocation targeting in GSC, and Google My Business and other NAP citations pointing towards an AU address. To add to this geo-targeting issue, the site has absolutely bombed in search visibility over the past year. We are talking more than halving our search exposure. **What's been done: ** Sitemap created and submitted. All versions of GSC created and verified. New site structure for top level landing pages. Redirects okay. Internal link structure okay. Robots.txt and other indexing issues fine. Google My Business fixed (Incorrect NAP previously). No duped content. No known penalties Site crawl - no major issues. html lang changed from "en-US" to "en-AU". Reduced load speed by over 100%. Fixed an issue with Yoast creating duped pages for media files (same title tags on orphaned pages). Currently auditing and working through citations. Removed .js banner causing indexing issues. Removed a sitewide footer link from an external site, sending 20k inbound links w/same anchor. http --> https redirects okay. Title tags structured properly, and targeting well-researched KWs. **Despite these necessary corrections, I haven't seen a blip of life. ** TL;DR, Poor visibility in general, especially over the past year. More favorable rankings in foreign search (not AU). Stumped! H8i2D9u AGBvD3q eM4nwTV

    | Jeff_Baker
    1
  • Parker818


    How do we stay relevant in local search rankings without a physical office? What are some best practices to employ before the office is closed? What are other things we have to consider?

    | Parker818
    0
  • P.Myers


    Hello, I would love to confirm if I am interpreting the auto dealer rules for GMB correctly.  My understanding is that two car franchises / brands (e.g. Ford & Chrysler) can share the same physical location, but have their own GMB listing? "New car dealerships are eligible for multiple listings. You can have one listing for your dealership and one listing for each brand you sell of new cars." https://support.google.com/business/answer/9074301?hl=en&ref_topic=9074323 Thank you!

    | P.Myers
    0
  • SusannahK.Noel


    Hello, I manage SEO for an orthopaedic practice and I'm wondering what to do about their GMB listings. They have two locations, but I'm starting to think we shouldn't have separate GMB pages for the two locations because of the advice about other GMB questions I've been reading on this forum. I read a helpful response that said you must ensure the following if you want to create separate GMB listings: Unique name Unique address (even if only a suite / office number) Unique phone number Clearly different categories on Google My Business I can only ensure one of those - unique address. The business has the same name, phone number, and categories at both addresses. What should I do about this? I would think it's important to list both addresses so that patients can be guided to the appropriate location, but is there a way to do that with just one GMB listing? Thank you, Susannah

    | SusannahK.Noel
    0
  • Katarina-Borovska


    Hi Moz community, I hope everyone is well. I would like to ask for your advice on how to show a Google Business listing in both the UK and US for our brand. I understand that you can add multiple locations to your Google listing under the 'Manage Locations' tab but I wasn't quite sure how it worked in practice.  I have a couple of questions below: If we have 2 registered locations/offices (one in the UK and one in the US) are we able to create 2 separate locations that will show our business listing correctly in the right-hand margin when people search for our brand in the US and UK respectively? If so, when a user finds our business listing in the US, are we able to serve them our US website version when they click the 'Website' button, as opposed to showing them our UK website?  Our US website has been created as a sub-directory from our main UK site and can be seen as: www.example.com/us/ I hope someone is able to help, and thank you in advance.
    Katarina

    | Katarina-Borovska
    0
  • Navya1234


    Hi, I have an SEO client from Abu Dhabi and when I handover the project - they got only one Google My business page. One month after SEO keyword rankings found to be great. However, from last week onwards, I have noted keywords ranking is dropping.When I checked with their map - one of the keyword map rankings also lost.When I cross-checked their listing - it has been showing -they listed  8 Google my business verification.Using the same website and same phone number - just to make their presence all over Abu Dhabi.My question is -does this affect SEO keyword ranking?

    | Navya1234
    0
  • Ben-R


    Hello, We’re building out a site for our business that has close to 100 office locations in different cities. Many of these are ‘partner brands’ that we have acquired under our brand. Similar to a franchise model. We want to be able to help users find offices near their location. Each office will have it’s own landing page with a physical address and contact information. We know we’ll have to build out unique copy and markup customized to the office/location. We’ve already read through https://moz.com/blog/overcoming-your-fear-of-local-landing-pages as well. We’re also considering ‘silos’ to build out pages for each location. To preserve authority and avoid cannibalization; our thought was having each location as sub-folders off of our domain (i.e. domain.com/locations/Partner#1/). The other option would be using a sub-domain (i.e. Partner.Domain.com/) which we noticed competitors doing and treating each sub-domain as their own independent site. Is all of the above the correct strategy? Any further suggestions? Should we fill out a separate GMB for each office and should they all use the same brand name? (in other words “BrandA” vs. “BrandA” - Brooklyn Office). In addition to GMB; would each location need local listings created (also all under the same name)? Any help or insight would be very much appreciated. Looking forward to hearing from all of you! Thank you in advance. Best,

    | Ben-R
    0
  • Jason_Taylor


    "Suggest an edit" on Google Maps works occasionally and so does Google's Redressal Form. Sending a DM to @GoogleMyBiz on Twitter does too. But it seems like the vast majority of spammy businesses that I report, go unnoticed by Google. I'd really appreciate hearing from some other SEOs on how they remove crap from the map, with better results. Thanks.

    | Jason_Taylor
    0
  • SEOByTheMinute


    Hi, I'm just trying to figure out why we're still not on first page for 'criminal lawyer sydney' (stuck on result #15) - I checked out SEO Moz and I can see the Domain Authority for our site 'criminal-lawyer.com.au' - is at 23 which is higher than other sites that rank on first page of this search. I've done a bunch of technical stuff on the site too - so if anyone can give any insight on why this could be happening it would be much appreicated. Thanks!

    | SEOByTheMinute
    0
  • MoxxiMarketing


    Hi, and THANK YOU! in advance for any input you give, its much appreciated. We've been doing research on this and also wanted to see if the community could provide any more input. We work with a plastic surgery clinic. The namesake of the surgery clinic is that of the first doctor: Practice Name: Gardner Plastic Surgery Plastic Surgeon 1: Dr. Gardner (we've worked with him since at least 2015) Plastic Surgeon 2: Dr. Baccaro (joined practice June 2018) Plastic Surgeon 3: Dr. Crespo (joining their practice starting Sept. 1 2020!) To summarize our issues to date: As we brought on our new surgeon Dr. Baccaro in 2018 we decided to ultimately claim his practitioner GMB listing, and to claim Dr. Gardner's (which had been unclaimed and we had to eliminate duplicates.) Before deciding to utilize the supplementary practitioner listings, we were managing/optimizing their main practice listing: Gardner Plastic Surgery. We continued to primarily/heavily optimize “Gardner Plastic Surgery” and mimicked the details for “Dr. Gardner” and “Dr. Baccaro” From Dec. 2018 - Jan. 2020 we would from time to time notice that "Dr. Paul Gardner's" individual listing was showing up in Local Pack instead of "Gardner Plastic Surgery" but it was not really a big issue, happened very occasionally. Around Dec. 2020 - Jan. 2020 we experienced some Google errors when trying to create Google Posts with videos--it resulted in a few very random and unexpected suspensions. We were posting appropriate content, it seemed that Google was struggling to process our video files from API and it would get stuck in a loop etc. All in all the suspensions happened, and we worked with Google many times to try to understand and stop that from happening. Fortunately that hasn't happened since (and we now don't post videos to Google posts because that was a bit too stressful. We still upload to main photo/video area) Since February 2020 to present we have consistently noticed "Dr. Paul Gardner" appearing in place of the well-optimized full of photos/videos/posts "Gardner Plastic Surgery." We thought algorithm updates etc./COVID were all factors as to why doctors may be more prescient than a clinic. There were times where we thought it was fixed for sure, only for it to continue to crop up. Specifically we were trying to rank for the search term "naples plastic surgeon" What We've Done So Far: I've done a LOT of research and understand a number of errors we were overlooking from Q&As like this (duplicate categories/phone numbers): https://moz.com/community/q/gmb-page-for-law-not-ranking-but-individual-attorneys-names-are And: https://moz.com/community/q/partner-outranking-main-site-in-local So I understand we have some decisions to make on the best path forward. We’re guilty of just about all of the issues Miriam elaborates on. ** As we move forward there are a few elements at play:** They are adding a new surgeon to the practice in September, we’re excited! Making a clear decision before he arrives is important With the addition of the 3<sup>rd</sup> surgeon “Gardner Plastic Surgery” is actually changing the name of its business to “Naples Plastic Surgery” as its much more suiting to the growing scope of practice. ** To end:** Wow. I wrote a lot and really appreciate it if you stuck with me! Some thoughts I had that I wonder if anyone has insight on: Is the fact that “Gardner Plastic Surgery” is “Dr. Gardner’s” namesake a huge factor into why the individual doctor is popping up more often? He’s well known and his name and his business name have been around the internet for years longer than Dr. Baccaro etc. Do you think changing the name to “Naples Plastic Surgery” along with other needed updates could help address the issue? Could our string of unfortunate, though ultimately well-intentioned suspensions be part of what’s enabled “Dr. Paul Gardner” to prop up as well? Should we choose to heavily optimize all listings and see how diversifying categories etc. helps? Should we try to de-optimize and focus on practice profile for now as that’s our main listing? If you have any other recommendations, I’d love to hear them. I think working on optimizing and diversifying our listings would be useful. Thank you again.

    | MoxxiMarketing
    0
  • valrucar


    Hi everyone and thank you in advance!I am a new startup carpet cleaning business and looking to adopt the franchise SAB model since we are 5 cleaners, first being the owner (myself) located at the first SAB location. The aim is to have the other 4 cleaners create their own SAB listings managed by themselves, each pointing to its own dedicated landing page under the same domain for brand consistency. We collectively aim to cover Hertfordshire county in he UK and rank high in a few hot spots.A few questions:1. Setup - is this the right model for multiple SABs?2. SAB proximity - two of the addresses are 10 miles away from each which I get, not a lot of distance, but I understand even if this close, one SAB can only hope to rank high in a different town 10 miles away despite mentioning the town in its service area. I've been told being so close not only it looks silly on the map but we risk massively reduced visibility in GMB. Is this the case?3. If Question 2 is a no go - is it worth considering a different setup such as perhaps each GMB with its own dedicated web domain and therefore each listing becomes a different entity to avoid clashing?4. NAP consistency - being SABs and therefore not displaying the address in GMB, should we display NAP on the landing page for optimum SEO?Many thanks

    | valrucar
    0
  • EvoqueDCS


    We have been trying for over a year to get Google My Business listing verification on our facilities, which are separate from our company HQ. We have 31 facilities around the world that do not have business signs on them. We have tried sending postcards and are told that no one is receiving them. The folks who receive the mail are guards and it's tricky to ensure they field them. This has been an ongoing challenge as Google says that the alternate method requires a business sign located next to the building number, which we don't have. What do you recommend we do to get listed in GMB?

    | EvoqueDCS
    0
  • urhaiurg


    Hey Experts, I have a website which is providing local business services to US clients. For this purpose, I have created the separate landing pages for each client. Now my question is that I have done citation for that particular landing page not for the root domain. Now the client has decided to stop working with us and I removed the business name and detail from that landing page but the landing page still exist on dummy business name. But citation of that business page still exists. Then how that business citation can affect that linked page? I mean it will affect the page ranking or Google trust or relevancy?

    | urhaiurg
    0
  • ListrBrands


    Hiya! So we have an odd request and we wanted to see if want we want to do will add any SEO benefit. We operate a printing/design firm in Houston, Texas and have been thinking of adding a directory to our website. It would sit on our top level domain www.website.com/print-directory,  it would much be a like a yelp directory listing all the print, design, and bindery shops all across the USA.  We want to expand our footprint online and and to boost to our position in other cities. For example Yelp is always the top spot when you search for (CITY) + (PRINTING)/(DESIGN) the yelp directories pull up first. Now... i know why this is with their DA/UR off the charts. We have vendor that will provide all the info/data/images of all businesses in the USA something around 5K business so. The design will mesh with our current design and look seamless with the current design.The idea is that we would populate and optimize all the city pages for all those cities and provide content on each major city. So we can optimize with H tags, keywords and interlink all the other pages plus not to mention we have a great blog section and plan on interlink that throughout website.   The catch would be..... is that we would put our listing first,  on top of all those other local shops. Maybe we would do this for all of them but maybe a few of our target cities.  We would use our addresses and nothing would be faked. URL Structure www.website.com/print-directory/austin-texas/printshops/ABCPrinter/ Questions Would this confuse Google and cause some issues with our current SERPS?   We do very well in our home city and don't want to jeopardize all our hard work. Or real harm or benefit just seems to confusing people? Could we get penalized? Content would be unique (except listing information)

    | ListrBrands
    0
  • GrouchyKids


    Competitors use "Interior designer" as primary category in Google My Business, they rank well in Google Places, across the phrases we target. Currently we use the same category, but "Office refurbishment service" would seem to be more relevant to us. Should we move to "Office refurbishment service" as the Primary category in Google My Business? If we do move would we need to change our citations? And for other keywords should we be influenced and copy the categories used by our competitors?

    | GrouchyKids
    1
  • scottgray0620


    Hello, How do I appear on the local listings for google in different categories or services that I offer? For instance, we're a physical therapy clinic by trade but we specialize in orthopedics, sports medicine, and lower back pain. Thus, how do I rank on google local for these types of services? Currently, we rank for physical therapy but we also miss out on a big part of our business by not ranking for these listings on local. Any help or suggestions would be greatly appreciated. Cheers, Scott

    | scottgray0620
    0
  • danieldaher


    Hey! I just added products to my Google My Business page. The company I work for does experiential entertainment so you cant actually buy the products but you can buy tickets to them on the website so I added them as a product with a Learn More button. Is there a way for me to see how many people clicked "Learn More"??

    | danieldaher
    0
  • danieldaher


    Hey! Obviously things are crazy right now and in my company, we are having to temporarily close some locations. How is everything handling that with GMB? Obviously I will post but should I add special hours?

    | danieldaher
    2
  • RobWilson


    Hi there!
    My name's Rob and I'm the owner of Nimble Nerds in Sydney, Australia. We provide on-site visits to customers at their locations to provide IT Support. I would love some insight on my confusion please, as I can't get my head around it after months. I've made individual pages targetting individual suburbs, eg 'computer repairs putney'. I noticed that only suburbs without individual tailored pages were showing in google map pack. So to test it I deleted my Putney page so it would re-index to the home page. Not only did this not result in appearing in that suburb on Map pack I also lost my SERP ranking as well. Is it still good to make individual pages for suburbs please?
    Is this going to negatively affect my map pack rankings in suburbs where they're pointing to the homepage?
    Does map pack only point to homepages? Confused! Ahah

    | RobWilson
    0
  • danieldaher


    My map pack presence has fallen off the face of the earth over the last 24 hours. My location The Escape Game Chicago was top 3 yesterday for 'escape room chicago' and now they only show up when searching for the exact brand name. What's weirder is I still rank #1 organically for that keyword.I have looked through the account, nothing seems to be totally amiss. Google has not notified me of any issues or penalties. I have no clue what happened.Can anyone point me in the right direction or provide some insight as to how I can recover my ranking?

    | danieldaher
    0
  • WadeBayMgmt


    Google allows you to choose up to 20 locations as service areas, and you can choose based on cities, counties, or zip codes. I'm trying to determine if zip codes, cities, or counties are better to select for our GMB profiles. We are located in the US. I am thinking it's best to use all 20 areas allowed on a profile as long as they are relevant, generally giving Google all the info they will let you provide is best. I also am leaning toward using zip codes because it also includes the city when you choose by zip code. For example: Entered the zip code 21009 and the service area selection provided was: Abingdon, MD 21009, USA Entering the city/state returns a selection of Abingdon, MD, USA I also think it may have to do with how people search and find your business as well? Does anyone have experience with this? Best practices? My google searching has not turned up any reliable info.

    | WadeBayMgmt
    0
  • Marty_at_IHC


    I work for a large healthcare system in Utah. Google Maps is showing one of our non-urgent care clinics on searches for our branded urgent care locations ("InstaCare" is the branded term). From what I can tell, the only reason this is happening is because of a global footer on the clinic's website that links back to the urgent hub (see Imgur link for what I mean). Here's the clinic's site: https://intermountainhealthcare.org/locations/south-sandy-clinic/ Is there any way to get Google to stop doing this? Short of deleting the link in the global footer, of course. That's a no go. Thanks in advance! 5S4Jalw.png?1

    | Marty_at_IHC
    0
  • elisa17591


    I'm kind of a newbie to everything marketing. I run the marketing for a small law firm. When I google certain keywords, the law firm's GMB page doesn't show up in the local pack or rankings. What shows up instead are the individual GMB pages under the lawyers' names even though we don't do anything to maintain those pages. Their individual pages don't have content or nearly as many reviews. I maintain the firm's GMB page by posting content and that's also where the bulk of our reviews go. Why would pages that aren't maintained show up in the local pack while the page that I keep a close eye on doesn't show up?

    | elisa17591
    0
  • ruislip18


    Hi All Thanks in advance for any support. I've setup two "local" pages to target the next door town for one of my clients. One page targets "t shirt printing" and one page targets "embroidered workwear" However when I search for "embroidered workwear town in question" google connects the search to my t-shirt printing page and not the embroidered workwear page. Would it be possible to advise on what I need to do for the correct page to be linked to the search term? Here is  a link to the search term in question **https://tinyurl.com/vvgr5r5 ** and the page that we would like to appear in the results, not our tshirt printing page https://tinyurl.com/s77md9o Thanks in advance for any help

    | ruislip18
    0
  • DylMar


    I am wondering how people set up their Google My Business listings to appear in the search results similar to this business, Hulme Orthodontics. I attached an image below that'll give more details. I am working with a client that has two locations similar in distance to Hulme Orthodontics, and I have tried everything and have come up with no answers as to how I can properly get Google to format the search results in this way. I assume that there is no actual way to manage this and that Google decides this on their own. However, if anyone has any insight regarding this manner, that would be much appreciated! Thank you for your help! UsEr3rK

    | DylMar
    1

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