Browse through our most recent questions about online marketing and Moz products here. You’ll also find the freshest discussions about all things SEO.
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Refund
I was charged for a subscription but I’ve tried to cancel several times. I need help with a refund.
SEO Tactics | | PerceptionDB0 -
I am getting automatic spam links to my site, how can I remove them?
Hello, I need assistance, recently I noticed a huge traffic drop from my blog, lost all the rankings in SERP. I got to know that it's Google OCT Spam Update mainly it's about spamming and black hat techniques. But I haven't done any spammy practices or Black HAT SEO. I pay good amount of $ a month to freelancing content writers and don't make any spam backlinks. My site is : tcmguide.com Checked my site in search console and noticed that I had out of no where got 13000+ links from different dirty sites, as I have never tried to building those links in my life. 13 382 links.jpg I tried to export and Disavow this but via Export I got access to 1000 only and can't find these links in MOZ. Moz is showing other links, can any one help me out to recover my traffic and If my site is hit with Spam Update, how can I recover from it. Please help me felling pretty demotivated and stressed
Link Building | | dsdfsdfdfdfvg330 -
Is managed wordpress hosting bad for seo?
hi, i would like to create my own website, but I am confused either to choose cpanel hosting or managed wordpress
Web Design | | alan-shultis0 -
Is page speed important to improve SEO ranking?
I saw on a SEO Agency's site (https://burstdgtl.com/search-engine-optimization/) that page speed apparently affects Google ranking. Is this true? And if it is, how do I improve it, do I need an agency?
On-Page Optimization | | jasparcj0 -
Unsolved Why is Moz telling me to add services when there isn't a ps
Screen Shot 2022-12-08 at 9.53.40 AM.png When I click the "Add services" link, it takes me to the "Rich Data" page where there isn't a place to list your services. All of the fields in my "Rich Data" page are full and there is not anymore room to name services. What do I do?
Moz Local | | rdsoapes11mktg0 -
How to Get a New Organic SERP Image Pack
I have been doing a little on-page SEO on our site today and came across the following images embedded within organic SERPs, please see the screenshot. Obviously the users eye is drawn to these and therefore they are likely to result in more clicks. It would be great to know what they are called and how to go about getting these for our own results? If we managed to implement these across our site it would make a big difference for us, as working in the travel space, images are so strong when painting a picture of the destination. Thanks
SEO Tactics | | wildernessscotland
Ben 0073280b-3daa-4558-b5fd-3cbde422d623-image.png0 -
Unsolved Redirect chain notification
Hi, I start to use MOZ a few days ago.
Getting Started | | MirkoZagreb
Start the first project and after crawling get an error with a redirect chain like this https://nimb.ws/1Ex2v3
I am not sure what is the problem and how to solve it.
My page is Joomla 4 and for the redirect using Admintools Joomla extension
I am using .htaccess for redirecting from non-www to www RewriteCond %{HTTP_HOST} !^www\. [NC] RewriteRule ^(.*)$ https://www.%{HTTP_HOST}/$1 [R=301,L] and to https RewriteCond %{HTTPS} !=on [OR] RewriteCond %{HTTP:X-Forwarded-Proto} =http RewriteRule .* https://www.konveks.hr%{REQUEST_URI} [L,R=301] That exact configuration I have in my other domain domidona-it.hr and there don't have that issue.
Is anybody has a clue why MOZ show that problem on konveks.hr and not in domidona-it.hr.
Thank you0 -
Page Optimization Error
Hi, I am trying to track a page optimization feature for one of my project, https://shinaweb.com but i keep getting this below error: "PAGE OPTIMIZATION ERROR
On-Page Optimization | | shinawebnavid
There was a problem loading this page. Please make sure the page is loading properly and that our user-agent, rogerbot, is not blocked from accessing this page." I checked robots.txt file, it all looks fine. Not sure what is the problem? Is it a problem with Moz or the website?0 -
Looking for an SEO expert.
We have been struggling with SEO for a while now. We are looking for an expert who can help us on the journey? Any leads?
Jobs and Opportunities | | Matthew.wainaina1 -
Unsolved how do I check the outbound links?
Hello everyone,
Link Explorer | | ZeonAley
I have a question about the links explorer: how do I check the outbound links? I have a website that I want to know its outbound links. Do I have to buy the Moz Pro method for that?0 -
Moving site from www to non www and also hosting to vps what will be the effect?
Hi SEO gurus,
Intermediate & Advanced SEO | | SeoBlogs61
I am trying to move my site from shared hosting to VPS hosting and also moving from www to non www version.
What is the best possible way to avoid any issue and without losing the backlinks.
Is it good or bad to do? URL: https://buylikesservices.com/0 -
How to rank a website in different countries
I have a website which I want to rank in UK, NZ and AU and I want to keep my domain as .com in all the countries. I have specified the lang=en now what needs to be done to rank one website in 3 different English countries without changing the domain extension i.e. .com.au or .com.nz
SEO Tactics | | Ravi_Rana0 -
Unsolved Crawler Warnings Redirect chain
Hi, I start to use MOZ today. Start the first project and after crawling get an error with a redirect chain like this https://nimb.ws/1Ex2v3
Getting Started | | MirkoZagreb
I am not sure what is the problem and how to solve it.
My page is Joomla 4 and for the redirect using Admintools Joomla extension
I am using .htaccess for redirecting from non-www to www RewriteCond %{HTTP_HOST} !^www\. [NC] RewriteRule ^(.*)$ https://www.%{HTTP_HOST}/$1 [R=301,L] and to https RewriteCond %{HTTPS} !=on [OR] RewriteCond %{HTTP:X-Forwarded-Proto} =http RewriteRule .* https://www.konveks.hr%{REQUEST_URI} [L,R=301] Thanks for any help0 -
FAQ Schema
Is it alright to make use of Schema for a questions and answer structure if they questions are all brand specific? Like common Q&As about your products or company ? Are will Google potentially consider this spammy?
Intermediate & Advanced SEO | | SearchStan0 -
German Keywords
Hi I wanted to check the volume of a keyword in German but unfortunately, it shows no data available.?
Keyword Research | | Raymonda
Is this actually possible to research German keywords with your tool?0 -
Missing Canonical Tag for a PDF document
Error: Missing Canonical Tag
Technical SEO | | ahmadmdahshan
But URL is not a webpage it is a PDF document, is this fixable?0 -
Unsolved Backlink issue
Other tools like ahref and smallseotools show different backlinks compared to MOZ for our website (www.unitedopt.com) ahref shows up 18,550 backlinks. Here I attached a screenshot of ahref.
Product Support | | UnitedOPT108
e754dbe6-3fb1-4362-8ae3-38cb0164b54f-image.png As well MOZ shows up with 2.4k backlinks.
See this screenshot:
4177b33f-2980-400e-ae96-af0d9ca838ae-image.png Why does this happen? Please respond to my question as soon as possible.0 -
Three version of english pages: EN-US, EN-GB und EN as x-default
We want address the search market for USA and UK. Therefore all english pages have small regional variations with similar content. Since a longer time (after a relaunch) Google has problems to identify the right page (/en-gb/) for the right search market (UK) - although we use hreflang and sitemaps from the beginning. We monitor those in moz for our UK campaign (/en-gb/ pages) by jumps in the ranking of individual keywords (>-50 and >+50). -50 means not that the ranking of our website is lost. In this case Google will substitute the ranking of the /en-gb/ page with the variant /en/. One excample:
Technical SEO | | PeterGolze
https://www.openmind-tech.com/en-gb/industries/cam-software-for-motor-sports/
This page lost the ranking and the other languag variant is ranking for position 2.
https://www.openmind-tech.com/en/industries/cam-software-for-motorsport/ In the moment I have no idea what we can change in our html code.0 -
Duplicate content homepage - Google canonical 'N/A'?
Hi, I redesigned a clients website and launched it two weeks ago. Since then, I have 301 redirected all old URL's in Google's search results to their counterparts on the new site. However, none of the new pages are appearing in the search results and even the homepage has disappeared. Only old site links are appearing (even though the old website has been taken down ) and in GSC, it's stating that: Page is not indexed: Duplicate, Google chose different canonical than user However, when I try to understand how to fix the issue and see which URL it is claiming to be a duplicate of, it says: Google-selected canonical: N/A It says that the last crawl was only yesterday - how can I possibly fix it without knowing which page it says it's a duplicate of? Is this something that just takes time, or is it permanent? I would understand if it was just Google taking time to crawl the pages and index but it seems to be adamant it's not going to show any of them at all. 55.png
Technical SEO | | goliath910 -
Block Links From Spam sites
can you block links from other websites?ie: links backlinking to your site, causing a high spam score.
Link Building | | Socialdom0 -
How to submit backlinks?
Hello guys! Recently I have embedded the bachtuoc site link on one of other people's more popular sites. But after I checked with Moz, it turns out that there are no backlinks from the site? May I know is there any option to forcefully moz bot to crawl my all site specially. Thanks!
Link Explorer | | yenu0 -
Google Not Indexing Pages (Wordpress)
Hello, recently I started noticing that google is not indexing our new pages or our new blog posts. We are simply getting a "Discovered - Currently Not Indexed" message on all new pages. When I click "Request Indexing" is takes a few days, but eventually it does get indexed and is on Google. This is very strange, as our website has been around since the late 90's and the quality of the new content is neither duplicate nor "low quality". We started noticing this happening around February. We also do not have many pages - maybe 500 maximum? I have looked at all the obvious answers (allowing for indexing, etc.), but just can't seem to pinpoint a reason why. Has anyone had this happen recently? It is getting very annoying having to manually go in and request indexing for every page and makes me think there may be some underlying issues with the website that should be fixed.
Technical SEO | | Hasanovic1 -
SEO Audit for Law Website
Hello, One of our client had a 3 page Law website and i am looking for an seo audit tool. What are the things we need to recommend as niche is Law industry. What audit tools would you recommend ? Thanks John
Moz Bar | | Johnroger0 -
Law Firm Website Completely Switching Marketing Focus - How to Best Handle
Hi Moz Community, Thanks in advance for the help! We have a law firm client interested in fully switching their SEO marketing from Criminal Defense to Personal Injury. Our client no longer wants any business for Criminal Defense cases. Background Info: The website for the last 10 years has focused on Criminal Defense (and ranks well). Over the last couple of years we have introduced Personal Injury content on the website and achieved some decent rankings as well. In order to make the website less relevant for Criminal Defense, it had crossed our minds to de-index these specific Criminal Defense pages but still leave them present on the website. Question: Would you recommend de-indexing all of the pages at once or done in a gradual manner? Our concern it that doing it all at once could affect the overall domain's authority more sharply and harm rankings for any other keywords not involving Criminal Defense.
Intermediate & Advanced SEO | | peteboyd1 -
Effective Real Estate SEO Strategies
I am looking to increase organic traffic to our Real Estate website, and am looking for any suggestions and or feedback as to strategies to implement in this area or even the must-have SEO pages every real-estate business should build. Interested in attracting sellers & buyers, but obviously would love more to attract sellers... The issue with that being you have to outrank the massive sites like Zillow and Realtor. Some ideas I have so far. Building out Neighbourhood pages to rank for people searching for 'Neighbourhood name' Any feedback on this one greatly appreciate. What's {city name} like? {Neighbourhood name} houses for sale What are good areas of {city name} Is {city name} a good place to live? What's {city name} like? What __ are in {city name} restaraunts hospitals beaches colleges How is {city names} weather Thanks guys!
Local SEO | | Dakota_G0 -
Confused About Potential Spammy Inbound Link
I unsure how my page got backlinked on this "passive DNS" website: http://pdns.daloo.de/search.php?alike=0&q=66.96.162.137 This looks to be my only inbound link, so I am worried this is negatively affecting my site ranking. Is this 56% spam score link negatively affecting my website? If so, any suggestions? Any feedback or insight would be greatly appreciated as I am very ignorant to what this person's webpage is about and why my page was linked.. Sincerely, Hayden My website: https://cashflo.org/
Industry News | | CashFlo_Trading2 -
All backlinks not showing on my website
hey folks, i am fairly new to SEO and i have noticed that i have backlinks that tools like ubersuggest or SEM rush are nothshowing my product is lazyapply.com. -> It's an automated job search application can anyone suggest me what should id do ? PS - for example i have backlink from crunchbase.com but my website is not showing me that
Link Building | | viveklazy0 -
Unsolved Backlinks issues.
I am hoping this is the right forum to ask this question. But, I was looking at my backlinks and noticed that I had some go to a page that resembles my site, but had porn words on it. however, it would link to a place on my site. Under more information it has a real link to my site. What is this? I noticed the domain authority was in I believe the 70's; but PA was in 40's. I am new, so can someone explain this. Thank you. example below:
Moz Pro | | Fashion220 -
Is 301 redirects a deal breaker for Migrating content or moving to new software?
I have this forum with about 2 million posts for 16 years on root of the domain. I am looking to switch softwares but the top ones won’t help setup 301 redirects. But I can still migrate all my members and all my content (threads/posts), would Google still reindex all our content or if we don’t setup redirects would it really kill our entire traffic for a long time or maybe just a month or so? I really want to migrate to software that isn’t forum based but rather something that offers courses, chat, live video streaming, subscription based etc. and this is the only way to do so OR to set it up on an entirely new domain OR subdomain but to me that is like starting all over from scratch? I could archive the forum to read only and set it up on subdomain or another root domain - then on the archived forum setup banners and a pop up linking to the new site or new subdomain? . This is such a hard decision for us as the current forum we have had for so many years has lost members posting from 1k a day to just a handful a day, our fb group though gets 1k a day so I’m trying to revive a site into something more modern and has all the training features we can offer as well.
Technical SEO | | vbsk0 -
How Many Backlinks does I need to rank?
A keyword Olehana private label cosmetic company that also my competitor have 4k ref domain for this keyword. So Do I need more than 4k ref domain with anchortext "olehana" Please help me. Thanks.
Link Building | | arainbadami0 -
Unsolved Subscription plan Question
HI Moz Team Now I'm interesting to subscription pro ( medium ) plan for 4 months . Could you give me any discount? Sincerely yours
Product Support | | jakapongjoke991A0 -
Unsolved Overview for New Users
Hello, I'm looking for an overview for how to use some of the MOZ features for teammates that are unfamiliar with the full ins and outs of SEO. Or perhaps a list of tips to share out with them? Is there any sort of webinar or tips that you have available or perhaps a training they could attend? Thanks!
Getting Started | | Athene
Molly0 -
Solved Help me to understannd Metadata Issues
I have 598 Title Pages that are "too long." I've attached an Excel to take a look. I think I'll need to go through it one by one to make corrections but do not know the 1, 2, 3 steps to take. If you can help after taking a look. Thanks! https://analytics.moz.com/pro/analytics/crawl/issues/group/meta/18696735/2887318?tab=title_too_long
Moz Tools | | BeckersBestShoes1 -
Unsolved Mozscape API subscription
We have questions regarding our subscription and the plan we are on. We are more interested in Mozscape API and not the features that we have access to currently. Will you let us know how we can change. Is there some one that we can chat with. Thanks,
API | | PatientPop
Naveen
naveen.sarabu@patientpop.com0 -
Unsolved Site showing up in Google search results for irrelevant keywords
Hi there, one of my client's sites is showing up in Google search results / getting a lot of site traffic from keywords that while very close to words we're actually trying to target on the site, are irrelevant for the client and their site content. Does anyone have ideas of how to address this?
SEO Tactics | | Tunnel70 -
Which are the best off-page SEO techniques for 2020?
I have just published an awesome website or blog, and i really worked hard keeping everything perfect. Do you think it’s enough? Having a perfect blog, website or business is just enough. i need readers for my blog, visitors to my website, and customers for my business. So, what to do?
Local Website Optimization | | boxinghunter0 -
Unsolved How can I cancel my Local subscription?
I signed up for Moz Local with an annual subscription and I don't have a store front, so most of it is not relevant to me.
Moz Local | | HobbyHack0 -
Unsolved How to check the DA history?
Hello everyone!
Moz Tools | | ZeonAley
I want to know how to check the DA history of my website Inkjet Wholesale. Because I don't have any idea about Moz that how to use it. If anyone knows about DA's history check on Moz, please let me know.0 -
Learndash plug-in SEO
Hi Mozzers, I was wondering if anyone is using the Wordpress LMS plug-in 'Learndash'?
Image & Video Optimization | | WeAreDigital_BE
We use Wistia as hostingplatform for our videos, but a client of us prefers to use Learndash.
Are you happy with this plug-in? Are there any negative consequences for SEO? Thanks in advance! Jens0 -
Unsolved WHY IS NO ONE AT MOZ CUSTOMER SERVICE RESPONDING??! THEY STOLE MY MONEY
AFTER MAKING PAYMENT FOR MOZ LOCAL I WAS ASKED TO CLICK THE LOCATION ID TO GET STARTED BUT IT JUST LOOPS TO THE SUBSCRIPTION PAGE. ALL BUTTONS JUST LOOP. I SENT 10 EMAILS TO MOZ AND THEY CLAIM TO RESPOND IN 24 HOURS BUT IT HAS BEEN LONGER THAN THAT! IS THIS A SCAM SERVICE AND WAS I JUST ROBBED OF MY MONEY!!! HOW DO I CALL THESE PEOPLE SINCE THEY ARE NOT RESPONDING TO EMAILS!!! ???/
Moz Local | | ShopSplendor20 -
Blog article cannibalizes our home page
Hello there, We're having a rather big SEO issue that I’m hoping someone here can help us with, perhaps having experienced the same thing or simply understanding what's going on. Since around June, our website's home page has lost the majority of its most important rankings. Not just dropping, but losing them entirely and all at once. We think it was self-inflicted: Almost at the same time, a blog article of ours (which we had recently updated) started ranking for almost all the same keywords. While our home page is a commercial page highlighting only our own product, the article that usurped the position is a comparison article, comparing our own solution to competitors. The reason we created that article is because we noticed a trend of Google increasingly favoring such comparison articles over dedicated product pages. But of course we didn’t plan to cannibalize our own home page with it. My question is whether anyone has experience with such a case? Is there a way to "tell"/influence Google to rank our home page again, instead of ranking that article? Thanks a lot, Pascal
Technical SEO | | Maximuxxx1 -
Targeting several keywords at once.
Curious how some of you are able to target several keywords on one same page, for instance for the page www.tutoroo.co/arabic-tutor-dubai we aim to rank first on Google for keywords such as "Arabic tutor" and "Arabic teacher" but also for "learn Arabic" or "learning Arabic". How do you rank up number 1 for several phrase keywords without jeopardizing current rankings?
Intermediate & Advanced SEO | | nicolasvhe1 -
Subdirectory site / 301 Redirects / Google Search Console
Hi There, I'm a web developer working on an existing WordPress site (Site #1) that has 900 blog posts accessible from this URL structure: www.site-1.com/title-of-the-post We've built a new website for their content (Site #2) and programmatically moved all blog posts to the second website. Here is the URL structure: www.site-1.com/site-2/title-of-the-post Site #1 will remain as a normal company site without a blog, and Site #2 will act as an online content membership platform. The original 900 posts have great link juice that we, of course, would like to maintain. We've already set up 301 redirects that take care of this process. (ie. the original post gets redirected to the same URL slug with '/site-2/' added. My questions: Do you have a recommendation about how to best handle this second website in Google Search Console? Do we submit this second website as an additional property in GSC? (which shares the same top-level-domain as the original) Currently, the sitemap.xml submitted to Google Search Console has all 900 blog posts with the old URLs. Is there any benefit / drawback to submitting another sitemap.xml from the new website which has all the same blog posts at the new URL. Your guidance is greatly appreciated. Thank you.
Intermediate & Advanced SEO | | HimalayanInstitute0 -
Canonical error from Google
Moz couldn't explain this properly and I don't understand how to fix it. Google emailed this morning saying "Alternate page with proper canonical tag." Moz also kinda complains about the main URL and the main URL/index.html being duplicate. Of course they are. The main URL doesn't work without the index.html page. What am I missing? How can I fix this to eliminate this duplicate problem which to me isn't a problem?
Technical SEO | | RVForce0 -
GA traffic locations must be wrong? Most hits from a state we don't do business in!
I launched a website earlier this year. Very limited traffic, 200-300 a month. It is an info site for a specialized business. However, when I review my GA traffic reports, 20% of our traffic comes from one city in Virginia. (although the company does business in many states, it does not in Virginia) or anything close. The bounce rate is 97%! Could it be a web scraper or some kind of redirect?
Search Behavior | | bakergraphix_yahoo.com0 -
Unsolved Why am I not seeing search.yahoo.com in my site's backlink profile?
When looking at the backlinks for a client's competitor I found that they had a backlink on search.yahoo.com/reviews and our domain (harmonyhit.com) did not. I was using the Link Explorer tool. However, when I go to yahoo Search I see that the website of harmonyhit.com is indexed in Yahoo search and has links to the site. Also, it's sitemap has been recently crawled in Bing webmaster tools which Yahoo uses. Why does our client have the backlink accounted for and we do not?
Link Explorer | | DigitalThirdCoast0 -
Rankings preferring English URL above local URL
We've recently had a redesign for our website and it has influenced our rankings a little bit. However, what I mainly noticed is that for some keywords in MOZ the English URL is looked at in terms of ranking, instead of the local URL. It used to be just the local URL ranking, even for keywords that are more English oriented, and I'm wondering if that might be hurting our rankings. And more importantly, why it's happening. An example of a page where it's happening is: https://www.bluebillywig.com/online-video-platform/
Local SEO | | Billywig0 -
Should I "no-index" two exact pages on Google results?
Hello everyone, I recently started a new wordpress website and created a static homepage. I noticed that on Google search results, there are two different URLs landing on same content page. I've attached an image to explain what I saw. Should I "no-index" the page url? Google url.JPG In this picture, the first result is the homepage and I try to rank for that page. The last result is landing on same content with different URL. So, should I no-index last result as shown in image?
Technical SEO | | amanda59640 -
Backlink Indexing Problem? Suggest any paid or free tool..!
My Forum backlinks and social share backlinks are not indexing plz suggest any free r paid tool that index such backlinks. Otherwise my ranking will drop. Plz help
Moz Pro | | AsifSeotools7770
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