Unanswered Questions
Have an SEO question? Search our Q&A forum for an answer; if not found, use your Moz Pro subscription to ask our incredible community of SEOs for help!
-
Unsolved Spam Score Blank - Looking For Feasible Solution
Hi,
Link Explorer | | Jane090987
There is a question in my website. When I'm searching the number of spam score of my site, it shows "--".
In the official article it shows that the reason of "--" happens is that our site has not been evaluated by Moz. But there aren't any ways of solutions, seems that we can only wait - not knowing how long - for being evaluated.
Is there any way that I can get my site evaluated by Moz, and the spam score of my website can be displayed as an exact number?
Thanks for answering in advance!0 -
Unsolved Why am I not seeing search.yahoo.com in my site's backlink profile?
When looking at the backlinks for a client's competitor I found that they had a backlink on search.yahoo.com/reviews and our domain (harmonyhit.com) did not. I was using the Link Explorer tool. However, when I go to yahoo Search I see that the website of harmonyhit.com is indexed in Yahoo search and has links to the site. Also, it's sitemap has been recently crawled in Bing webmaster tools which Yahoo uses. Why does our client have the backlink accounted for and we do not?
Link Explorer | | DigitalThirdCoast0 -
Baidu Webmaster Tools: How to setup in "Site Properties" the field "Affiliate subject"?
Hi ,
International SEO | | lcourse
finally I managed to setup my site in Baidu Webmaster Tools with the help of a freelance staff member in China. Site is verified and sitemap submitted. In section "Site Properties", field "Affiliate subject" I can't figure out after extensive search what I need to setup here for a foreign company without any presence and without company registration in China. Anybody can help? When I click on this field, it indicates "Site association subject is a necessary link for mobile resources to enter search." so my site will not show up in mobile results without it? Grateful for any tips on how to resolve this piece of puzzle of the baidu setup.
Thanks0 -
How to add multiple locations to an existing GBP
Hi, I'm having trouble finding the option to add multiple locations to an existing GBP account. Can somebody help me?
Local Listings | | Trendi
I believe it can be done throught Google &/or MOZ.
Thank you,0 -
Unsolved Mozscape API subscription
We have questions regarding our subscription and the plan we are on. We are more interested in Mozscape API and not the features that we have access to currently. Will you let us know how we can change. Is there some one that we can chat with. Thanks,
API | | PatientPop
Naveen
naveen.sarabu@patientpop.com0 -
Unsolved Finding broken urls
Hello, This feels like it should be straightforward but I'm not having much luck. I have a pdf url which is no longer in use and takes the user to a 404 page. I want to find all instances of when this pdf url is used on my site so I can update the copy and remove the link. Please note - a redirect is not the right solution for this issue. Hope you can help. Thanks, Mary
Moz Bar | | rj_dale0 -
Unsolved Google does not recognise hreflang tags.
Hello everyone, We've been migrating every couple months to get everything under Previous migrations went off without a hitch, and hreflang tags were successfully identified. Google claims that it detects no hreflang tags in this new UK migration (completed one month ago). We use hreflang tags in our sitemap and have had no issues so far. What do you think is going on? I greatly value your advice and assistance.
Keyword Explorer | | Jsuaii2340 -
Unsolved I had toxic backlinks attacks from some rivals that increased my spam score to 33% how to reduce and fix it ?
Hi Moz Community and SEO experts I had toxic backlinks attacks from some rivals that increased my spam score to 33% how to reduce and fix it ? my domain is https://www.safnah.com I disavowed around 300 toxic urls but nothing happened looking forward for your solutions
Support | | Safnah IT Services0 -
Unsolved MOZ API to Google Data Studio
Dopes MOZ have anything like this? https://www.semrush.com/features/google-data-studio-connector/
Product Support | | WebMarkets0 -
Unsolved Inbound Links Sudden Decline
Hi,
Link Explorer | | Jane090987
There is a question of my site that the number of linking domains has experienced a sudden decline - lost inbound links for around 100k in several days.
We are wondering the reason of this sudden decline, is it a common fluctation or is there some problems in our site? Thanks for your answers in advance!0 -
Rankings preferring English URL above local URL
We've recently had a redesign for our website and it has influenced our rankings a little bit. However, what I mainly noticed is that for some keywords in MOZ the English URL is looked at in terms of ranking, instead of the local URL. It used to be just the local URL ranking, even for keywords that are more English oriented, and I'm wondering if that might be hurting our rankings. And more importantly, why it's happening. An example of a page where it's happening is: https://www.bluebillywig.com/online-video-platform/
Local SEO | | Billywig0 -
Unsolved How to setup a campaign for new client who only has GA4
Hi there,
Moz Pro | | DanielDL
We want to setup a new Campaign, but in the step that it asks to connect a GA property, it says we can only use UA and not GA4.
(Also referenced here https://moz.com/help/moz-pro/getting-started/campaign-setup#traffic-connect-google-analytics and here https://moz.com/help/moz-pro/getting-started/connect-google-analytics) But .... how do we setup new campaigns if the client only has GA4 ?0 -
Unsolved Google results linking domains
When I check the linking domains of a root domain, a lot of Google results from other countries appear. Does this mean all of these domains are linking to my root domain? Can anybody explain this and tell me if this can be seen as spam or not? linking-domain-moz.png
Link Explorer | | dirkjandirkjan01 -
Unsolved WHY IS NO ONE AT MOZ CUSTOMER SERVICE RESPONDING??! THEY STOLE MY MONEY
AFTER MAKING PAYMENT FOR MOZ LOCAL I WAS ASKED TO CLICK THE LOCATION ID TO GET STARTED BUT IT JUST LOOPS TO THE SUBSCRIPTION PAGE. ALL BUTTONS JUST LOOP. I SENT 10 EMAILS TO MOZ AND THEY CLAIM TO RESPOND IN 24 HOURS BUT IT HAS BEEN LONGER THAN THAT! IS THIS A SCAM SERVICE AND WAS I JUST ROBBED OF MY MONEY!!! HOW DO I CALL THESE PEOPLE SINCE THEY ARE NOT RESPONDING TO EMAILS!!! ???/
Moz Local | | ShopSplendor20 -
SEO for products that are on sale in cubic meters (m³)
Hi All, I have some products that we sale that are defined by their cubic meters (m³) Question will Google prefer a URL with /bin/3m³ or /bin/3m3 Any suggestions would be great! Obviously for cleanliness I would prefer m³ over m3 Thanks
Technical SEO | | Redooo0 -
Onsite audit and fix issues
I am not sure if I am posting in the correct area here, but I am looking for someone I can hire to do an onsite audit and fix those issues. Thanks.
On-Page Optimization | | Granitebusters0 -
How many direcdtory listings come with local and or pro? My client want to be listed in many.
How many directory listings come with local and or pro? My client wants to be listed in many.
Local Listings | | bookerads0 -
Unsolved Keyword Rank History chart has missing data for periods of time
Hello, When I look at the rank history for a particular keyword, there are missing gaps in the data. For example, the keyword was fluctuating around rank 10-20 from Jan 2022 to July 2022. Then suddenly the line on the graph disappears. It starts tracking again in Oct 2022 starting at rank 16. It almost appears as if Moz lost track of the keyword for some time. Other tracked keywords did not experience the same issue during this time. Then as a result, Moz reporting will say the tracked keyword moved up in ranking 40+. What is happening here? I'm unsure how to explain this activity to my clients.
Moz Pro | | celsiusmarketing0 -
Unsolved Are Healthgrades updated
When using Moz Local to update a medical center's citations, will Healthgrades be updated as well?
Moz Local | | meganmmcnutt0 -
Unsolved Listing Permanence
Do listings revert to original state after cancelling Moz Local subscription? I know Yext is a feed that needs to be in place for their listings to show, and when you cancel the subscription, the listings all revert to how they were before you started (if you are lucky). I was told that Moz Local was different by a rep of the underlying platform that Moz white labels. Is this true , or still true? Thanks
Moz Local | | TroyP0 -
URL structure for same product in multiple categories?
Hello everyone ! I am building an ecom store using wordpress. I have assigned multiple categories to the same product. What should be the URL structure when users are navigating with different product categories? Categories Assigned: tshirt, blue, striped
Technical SEO | | Dingos
Product Name: blue-striped-tshirt Option 01: Matching site navigation breadcrumb to product url URL - ecomstore.com/tshirt/blue-striped-tshirt
Breadcrumb - home/tshirt/blue-striped-tshirt URL - ecomstore.com/blue/blue-striped-tshirt (canonical to 1 product page)
Breadcrumb - home/color/blue/blue-striped-tshirt URL - ecomstore.com/striped/blue-striped-tshirt (canonical to 1 product page)
Breadcrumb - home/type/striped/blue-striped-tshirt Option 02: Same product urls and different breadcrumbs based on user site navigation URL - ecomstore.com/tshirt/blue-striped-tshirt
Breadcrumb - home/tshirt/blue-striped-tshirt URL - ecomstore.com/tshirt/blue-striped-tshirt (url same as 1 product page)
Breadcrumb - home/color/blue/blue-striped-tshirt URL - ecomstore.com/tshirt/blue-striped-tshirt (url same as 1 product page)
Breadcrumb - home/type/striped/blue-striped-tshirt I have decided to got with Option 01 so that the product in each category can be ranked according to each category keyword. Which option is the best according to your experience or is there any other best practice?0 -
Unsolved Export to csv does not work
HI friends. For long time I cannot download csv reports for links. I need to export new spam links sort by spam score and compare to existing but export to csv button spins for ever and nothing happens
Moz Pro | | netcomsia0 -
Unsolved CSV export does not work
Export to csv spam links or other links does not work. Can you help me? And I already posted this question but it seems it was deleted. Without this option I do not see why I should continue moz subscription.
Product Support | | netcomsia
alt text0 -
Search Console Missing field 'mainEntity'
Hello,
SEO Tactics | | spaininternship
I am with a problem, in my site I added a faq with schema structure (https://internships-usa.eu/faq/). But is appearing the following problem in Search Console:
Missing field 'mainEntity' ["WebPage","FAQPage"],"@id":"https://internships-usa.eu/faq/#webpage","url":"https://internships-usa.eu/faq/","name":"Help Center - Internships USA","isPartOf":{"@id":"https://internships-usa.eu/#website"},"datePublished":"2022-05-31T14:43:15+00:00","dateModified":"2022-06-01T08:07:13+00:00","breadcrumb":{"@id":"https://internships-usa.eu/faq/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https://internships-usa.eu/faq/"]}]}, What do I have to do to solve this?0 -
Unsolved How do I remove close caption when watching lessons
By default, the lesson videos I'm watching have closed caption turned on. I find it annoying and I'd like to turn it off. How do I do that?
Getting Started | | digipal550 -
Questions about putting 2-3 keywords in title tag.
Hi there, what is the best way to decide the keywords to be used in title tag?
Web Design | | lucybish0 -
Unsolved Crawler Warnings Redirect chain
Hi, I start to use MOZ today. Start the first project and after crawling get an error with a redirect chain like this https://nimb.ws/1Ex2v3
Getting Started | | MirkoZagreb
I am not sure what is the problem and how to solve it.
My page is Joomla 4 and for the redirect using Admintools Joomla extension
I am using .htaccess for redirecting from non-www to www RewriteCond %{HTTP_HOST} !^www\. [NC] RewriteRule ^(.*)$ https://www.%{HTTP_HOST}/$1 [R=301,L] and to https RewriteCond %{HTTPS} !=on [OR] RewriteCond %{HTTP:X-Forwarded-Proto} =http RewriteRule .* https://www.konveks.hr%{REQUEST_URI} [L,R=301] Thanks for any help0 -
Traffic from External Sites
I'm hoping I came to the right forum. Is there a way in Moz to view a prospective ad source's traffic?
Digital Marketing | | EHCarrera20220 -
Escort directory page indexing issues
Re; escortdirectory-uk.com, escortdirectory-usa.com, escortdirectory-oz.com.au,
Technical SEO | | ZuricoDrexia
Hi, We are an escort directory with 10 years history. We have multiple locations within the following countries, UK, USA, AUS. Although many of our locations (towns and cities) index on page one of Google, just as many do not. Can anyone give us a clue as to why this may be?0 -
Merger & Acquisition Best Practices
Our company (DA 40) recently acquired another company (DA 20). The domain for the acquired company is up, and I am being asked if we should keep paying for the domain. I have a couple of questions regarding this. Is it best practice to continue paying for the older domain and do 301 redirects to our website? If yes, do I have to add 301 redirects for individual matching pages? For example, if the old site has the topic XYZ, should a 301 go to our site if we have a similar page topic XYZ? What about contact pages, about us, etc? Do we redirect all non-matching topics to the new home page? Or in the case of their blogs, do we redirect their blogs to the new blog home page even though we are not keeping their old blogs? What if our company keeps acquiring other companies, are we to assume we have to keep paying for the domains of the acquired companies? Is there anyone out there that would say stop paying for the old domain and just review the company's inbound links, reach out to those sites, and make sure they link to the new site instead? Thanks for the help in advance.
Intermediate & Advanced SEO | | CharityHBS0 -
Custom Events Not Showing in GA4
I have some experience in successfully creating custom events for GA4 via Tag Manager, but I have one account where my events are firing in GTM but not showing at all in GA4 (not real time or anywhere). I have twice done them over and published my changes but still no luck. Any ideas what else the issue can be? There are no internal filters at the moment. Thank you.
Reporting & Analytics | | bradsimonis0
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.