Unanswered Questions
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Onsite audit and fix issues
I am not sure if I am posting in the correct area here, but I am looking for someone I can hire to do an onsite audit and fix those issues. Thanks.
On-Page Optimization | | Granitebusters0 -
Unsolved Redirect chain notification
Hi, I start to use MOZ a few days ago.
Getting Started | | MirkoZagreb
Start the first project and after crawling get an error with a redirect chain like this https://nimb.ws/1Ex2v3
I am not sure what is the problem and how to solve it.
My page is Joomla 4 and for the redirect using Admintools Joomla extension
I am using .htaccess for redirecting from non-www to www RewriteCond %{HTTP_HOST} !^www\. [NC] RewriteRule ^(.*)$ https://www.%{HTTP_HOST}/$1 [R=301,L] and to https RewriteCond %{HTTPS} !=on [OR] RewriteCond %{HTTP:X-Forwarded-Proto} =http RewriteRule .* https://www.konveks.hr%{REQUEST_URI} [L,R=301] That exact configuration I have in my other domain domidona-it.hr and there don't have that issue.
Is anybody has a clue why MOZ show that problem on konveks.hr and not in domidona-it.hr.
Thank you0 -
Unsolved Monitor on page changes
Is it possible to monitor on page changes with Moz? Let's say the description of product x is changed, I would know somehow. It could be title, image, meta desc, etc.
Product Support | | Displetech0 -
Unsolved I did not know that automatic payments were being made after using the trial version. I just saw money was flowing through my credit card and I urgently canceled my subscription. Request a refund for the amount
I did not know that automatic payments were being made after using the trial version. I just saw money was flowing through my credit card and I urgently canceled my subscription. Request a refund for the amount. As i am learning will use after some time.
Moz Pro | | NatwarG
Kindly refund my amount.0 -
Looking for Junior SEO Content Editor
Houston-based digital marketing agency looking for Junior SEO Content Editor, full-time and remotely. We are waiting for a new creative member of our nerds family. Your future duties: Editing content Writing content Researching and sourcing content Developing freelancer pool Create and fulfill content marketing strategies Updating content on a multitude CMS-platforms. If you are interested? Apply here! 75412272_2552969408151485_1424380166611664896_n.jpg
Jobs and Opportunities | | DmitriiK2 -
Page Replication on Search
Hi. We recently created a Christmas category page on our eCommerce website (christowhome.co.uk). Earlier today, I Googled ‘Christow Christmas Silhouette Lights’ (Christow being the name of our website and Christmas silhouette lights being one of the sub-categories we recently created). I was curious to see how the page appeared on search. Bizarrely, the page appeared multiple times on search (if you click on the link above, it should show you the search results). As you can see, multiple meta titles and descriptions have been created for the same page. This is something that is affecting a number of our Christmas category pages. I don't quite understand why this has happened. We recently added filters to the category. Could the filters be responsible? Any idea how I can prevent this from happening? How I can stop Google indexing these weird replica pages? Many thanks, Dave
Technical SEO | | Davden0 -
Broken URL Links
Hi everyone, I have a question regarding broken URL links on my website. Late last year I move my site from an old platform to Shopify, and now have broken URL links giving out 4xx errors. When I look at Moz Pro>Campaigns>Insights>links, I can see the top broken URL links, however there is a difference if copy & paste URL directly from Moz Pro and by Export CSV file. For example below, If I copy and paste links direct from Moz Pro, it has the “http://” in front as below: http://www.thehairhub.com.au/WebRoot/ecshared01/Shops/thehairhub/57F3/1D8F/D244/C675/E27D/AC10/003F/35AD/manic-panic-colours.jpg But when I export the list of links as an CSV file, the http:// is removed. www.thehairhub.com.au/WebRoot/ecshared01/Shops/thehairhub/57F3/1D8F/D244/C675/E27D/AC10/003F/35AD/manic-panic-colours.jpg Another Example below: By copy & paste URL direct from Moz Pro
Technical SEO | | johnwall
http://thehairhub.com.au/Shop-Brands/Vitafive-CPR/CPR-Rescue By export CSV file.
thehairhub.com.au/Shop-Brands/Vitafive-CPR/CPR-Rescue Which one do I use to enter into the “Redirect From” field in Shopify URL Redirects? Do I need to have the http:// in front of the URL? Or is it not required for redirects to work? Kind Regards, John Wall
The Hair Hub0 -
Should the same posts appear in both parent and child categories?
Hi all, For context, I'm trying to Silo my content more efficiently. I've just moved all content into their own SILO'd categories and removed them from duplicate categories. As such, posts now sit only in 1 category. My question here is: Should my posts be showing in both the parent category and it's sub category or just the sub-category? I've currently got this only showing in the sub-categories it's relevant to. For example:
On-Page Optimization | | xtrapsp
Post name: Shimano Fishing Rod Review
Parent Category: Fishing Rods
Sub Category: Shimano And the post only shows inside Shimano0 -
How many direcdtory listings come with local and or pro? My client want to be listed in many.
How many directory listings come with local and or pro? My client wants to be listed in many.
Local Listings | | bookerads0 -
my site has 17.5m Total links according to Moz (16.6m internal follow & 840k no follow) i think i have a problem...
We are hosted by visual soft and it is a proprietory platform so we dont have full control of our site.
On-Page Optimization | | Russell-Gorilla
in comparison, 3 of our main competitors, two of which are way way bigger than us have 1.4m & 4.7m - another one still probably double or perhaps triple our size is @ 2.5m Should i worry?
Should i post my website url on here?
I would like to start working on canonical links on my site but not sure where to start, does moz pro have some sort of check or rating, i have no idea if even the basics mentioned in the tutorials have been done....
Russell0 -
Unsolved Updating labels via CSV upload
Hi, I would like to update all my keyword labels via a .csv upload, however, when I try to upload the keyword file with the updated labels, I'm advised I don't have enough keywords left for the import. Am I using the correct upload tool or is there a way around this, please?
Keyword Research | | Rich-H0 -
Moz DA is fluctuating each day
I purchased a domain few months back. At the time of registration, I didn't knew it was a domain that is previously used by someone. When I started adding content to my website, I realized its DA was already 9, after adding some content and sharing it on my social handles, I got a few links and my DA increased to 18, but since last week I am noticing a weird behavior in MozBar. Everyday I see a different DA, sometimes it gets better while sometimes its as low as 10. Can anyone check my site and see if there is something with my website or is it normal. Here is the website : https://www.robuxgeneratorz.com/
Link Building | | MyRob0 -
Unsolved Keyword Rank History chart has missing data for periods of time
Hello, When I look at the rank history for a particular keyword, there are missing gaps in the data. For example, the keyword was fluctuating around rank 10-20 from Jan 2022 to July 2022. Then suddenly the line on the graph disappears. It starts tracking again in Oct 2022 starting at rank 16. It almost appears as if Moz lost track of the keyword for some time. Other tracked keywords did not experience the same issue during this time. Then as a result, Moz reporting will say the tracked keyword moved up in ranking 40+. What is happening here? I'm unsure how to explain this activity to my clients.
Moz Pro | | celsiusmarketing0 -
Moz Reporting -Selecting Dates
How to I select what dates to report from? I would like a quarterly report - is it possible to compare to the previous year/quarter?
Product Support | | kaymcgarr0 -
How to best market a credit card comparison website?
Hi! I've recently put together a website that compares credit cards: https://kredittkorttest.no/ the work has been going quite smoothly up until now, I've known what to do and I've known what I wanted to achieve, but regarding how to get people to the site I'm at a loss as to where I should spend my resources... inbound marketing or content marketing - which of these would be best for a credit card comparison website? appreciate any thoughts
Digital Marketing | | issselin0 -
Unsolved Are Healthgrades updated
When using Moz Local to update a medical center's citations, will Healthgrades be updated as well?
Moz Local | | meganmmcnutt0 -
Huge Drop in Shopping Campaigns clicks
Anyone else experiencing a huge drop in impressions/clicks? we noticed on Friday a sudden drop with impressions/clicks on multiple shopping campaigns which have been running very successfully for a number of years, we have checked merchant centre for any errors or warnings, also checked our feed everything looks OK apart from the extreme sudden drop. All our search campaigns are performing as normal, our natural rankings are also perfectly normal, just affecting shopping campaigns, we cannot figure out why. Anyone else seen any extreme changes with shopping campaigns recently? We are based in the UK
Paid Search Marketing | | Haz0 -
Unsolved Bug in site crawl analysis - 308 redirect flagged as temporary
Hi, we have some 308 redirects on our website, which are permanent redirects, but the site crawler is flagging them as temporary currently. Screenshot 2022-02-10 14.24.26.png
Moz Pro | | pm-mbc0 -
Unsolved Listing Permanence
Do listings revert to original state after cancelling Moz Local subscription? I know Yext is a feed that needs to be in place for their listings to show, and when you cancel the subscription, the listings all revert to how they were before you started (if you are lucky). I was told that Moz Local was different by a rep of the underlying platform that Moz white labels. Is this true , or still true? Thanks
Moz Local | | TroyP0 -
Getting 'Indexed, not submitted in sitemap' for around a third of my site. But these pages ARE in the sitemap we submitted.
As in the title, we have a site with around 40k pages, but around a third of them are showing as "Indexed, not submitted in sitemap" in Google Search Console. We've double-checked the sitemaps we have submitted and the URLs are definitely in the sitemap. Any idea why this might be happening? Example URL with the error: https://www.teacherstoyourhome.co.uk/german-tutor/Egham Sitemap it is located on: https://www.teacherstoyourhome.co.uk/sitemap-subject-locations-surrey.xml
Technical SEO | | TTYH0 -
Unsolved Different KD
I am using MOZ keyword explorer for quite some time. Yesterday I was checking KD for a keyword of my new tech-related website but it showed a different KD every time for the same keyword. The keyword is "NEW JERSEY IT SUPPORT", the first time it showed 29, and 2nd time it showed 33. Why is this happening?
Keyword Explorer | | beuiakahaha4210 -
Buying Domains with Keywords but no PA, no content
MOZ Community, I am trying to gauge both the potential upside and downside of buying a few (relatively long) URLs that encompass some new keywords that are surfacing in our industry and creating permanent redirects to our branded website. [This wasn't my idea!] These URLs haven't previously had any content or owners so their domain authority is low. Will Google still ding us for this behavior? I hope not but I worry that there might be some penalty for having a bunch of redirects pointing at our site. I have read that google will penalize you for buying content-rich sites with high DA and redirecting those URLs to your site but I am unclear about this other approach. It seems like a fairly mundane (and fruitless) play. I tried to explain that we won't reap any SEO rewards for owning these URLS (if there is no content) but that wasn't really heard. Thanks for any resources or information you can share! I would appreciate any resources.
Technical SEO | | ColleenHeadLight0 -
Unsolved Export to csv does not work
HI friends. For long time I cannot download csv reports for links. I need to export new spam links sort by spam score and compare to existing but export to csv button spins for ever and nothing happens
Moz Pro | | netcomsia0 -
I can not get the results from API now.
Dear master,
API | | Feipo
I can not get the results from API now. And also yesterday. My id is 1393657@qq.com.1 -
Unsolved Product search menu Canonical tag and missing description errors
We have recently migrated to an entirely new website, Moz is now picking up many meta data issues, the bulk of these are from descriptions and missing canonical tags from product search pages (i.e, customer searches for a product and the search results page is the one being picked up, is this is a big issue for the site's overall SEO rating and if so what can be done to resolve this?
Moz Pro | | iPharm0 -
Facing issue with mobile device- Largest Contentful Paint
I'm facing a issue with our website. Our site is on WordPress, We are using Elementor Pro & Elementor Hello Theme for our website!
On-Page Optimization | | kacey.meier
The problem is, with desktop it's totally fine but but in Mobile Device it's showing Error. "Largest Contentful Paint" 2021-07-27_111351.png0 -
URL structure for same product in multiple categories?
Hello everyone ! I am building an ecom store using wordpress. I have assigned multiple categories to the same product. What should be the URL structure when users are navigating with different product categories? Categories Assigned: tshirt, blue, striped
Technical SEO | | Dingos
Product Name: blue-striped-tshirt Option 01: Matching site navigation breadcrumb to product url URL - ecomstore.com/tshirt/blue-striped-tshirt
Breadcrumb - home/tshirt/blue-striped-tshirt URL - ecomstore.com/blue/blue-striped-tshirt (canonical to 1 product page)
Breadcrumb - home/color/blue/blue-striped-tshirt URL - ecomstore.com/striped/blue-striped-tshirt (canonical to 1 product page)
Breadcrumb - home/type/striped/blue-striped-tshirt Option 02: Same product urls and different breadcrumbs based on user site navigation URL - ecomstore.com/tshirt/blue-striped-tshirt
Breadcrumb - home/tshirt/blue-striped-tshirt URL - ecomstore.com/tshirt/blue-striped-tshirt (url same as 1 product page)
Breadcrumb - home/color/blue/blue-striped-tshirt URL - ecomstore.com/tshirt/blue-striped-tshirt (url same as 1 product page)
Breadcrumb - home/type/striped/blue-striped-tshirt I have decided to got with Option 01 so that the product in each category can be ranked according to each category keyword. Which option is the best according to your experience or is there any other best practice?0 -
Load Balancer issues on Search Console
The top linked domains in search console are coming from our load balancer setup. Does anyone know how to remove these as unique sites pointing back to our primary domain? I was told Google is smart enough to ignore these as duplicate domains but if that was the case, why would they be listed as the top linked domains in search console? Most concerned....
Intermediate & Advanced SEO | | DonFerrari21690 -
Unsolved I forgot to cancel the trial period on time and my card is charged
I forgot to cancel the trial period on time and my card is charged.
Product Support | | Pasindukw
I sent 2 emails to help@moz.com with my account credentials. But I didn't get any reply yet. How can I get my money back?0 -
Poor Load Balancer Implementation, now the site is indexed 4 times
I was brought on to a project where the network admin has set up a load balancer to distribute traffic but somehow has incorrectly deployed the strategy. Now the site is listed 4 times as links to the primary domain in search console. How can I remove these from the index? I have already requested he no-index them, but they still remain in search console. What else can I do to ensure Google only sees this as a single site?
Intermediate & Advanced SEO | | DonFerrari21690 -
Search Console Missing field 'mainEntity'
Hello,
SEO Tactics | | spaininternship
I am with a problem, in my site I added a faq with schema structure (https://internships-usa.eu/faq/). But is appearing the following problem in Search Console:
Missing field 'mainEntity' ["WebPage","FAQPage"],"@id":"https://internships-usa.eu/faq/#webpage","url":"https://internships-usa.eu/faq/","name":"Help Center - Internships USA","isPartOf":{"@id":"https://internships-usa.eu/#website"},"datePublished":"2022-05-31T14:43:15+00:00","dateModified":"2022-06-01T08:07:13+00:00","breadcrumb":{"@id":"https://internships-usa.eu/faq/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https://internships-usa.eu/faq/"]}]}, What do I have to do to solve this?0 -
How do I 'sign in' to the Moz Bar?
It's installed, I can see links etc as highlighted - but it won' t let me "sign in". This 20 second video explains: https://www.screencast.com/t/3kEjQFkTHZv Suggestions? Or shall I just ignore? Paul Barrs
Moz Bar | | PaulBarrs0 -
Unsolved Building a report that provides all ranking keywords to specific pages on my website
I'd like to build a report that provides me all of the ranking keywords (tracked and un-tracked) for about 100 specific webpages on the rockhurst.edu site. I can pull the keywords from Keyword Explorer using the exact page url, but I don't want to have to do that individually for all 100 or so pages.
Keyword Explorer | | Dave_Hunt0 -
Website url structure after redesign and 301 redirect chains - Looking for advice
OK, been trying to piece together what is best practice for someone I'm working with, so here goes; Website was redesigned, changed urls from url a to url b. 301's put in place. However, the new url structure is not optimal. It's an e-commerce store, and all products are put in the root folder now: www.website.com/product-name A better, more organized url structure would be: www.website.com/category/product-name I think we can all agree on that. However, I'm torn on whether it's worth changing everything again, and how to handle things in terms of redirects. The way I see things, it would result in a redirect chain, which is not great and would reduce link equity. Keeping the products in the root moving forward with a poor structure doesn't feel great either. What to do? Any thoughts on this would be much appreciated!
Technical SEO | | Tomasvdw0 -
Unsolved How do I remove close caption when watching lessons
By default, the lesson videos I'm watching have closed caption turned on. I find it annoying and I'd like to turn it off. How do I do that?
Getting Started | | digipal550 -
Browser Size = Not Set Filter in Google Analytics
I have been trying to filter this traffic out of my Google Analytics data since it all seems to be related to spam traffic. I have had multiple instances wherein using this filter:
Technical SEO | | fuelmedical
(Backslash not displaying in message preview - I have written backlash to indicate its placement in the filter) Custom Filter - Exclude - Browser Size - ^backlash(not setbackslash)$ Traffic seems to appropriately filter out - but then the filter ceases working. In looking at a new site with Browser Size = (not set) traffic the filter preview doesn't appear to work either. Am I implementing the filter incorrectly? How do I filter this traffic out of GA data sucessfully? If I use the exact same method using RegEx in Google Data Studio - the filter works perfectly.1 -
why google never shows Coursera or Udemy videos in the SERP?
I work for a website pretty much like Coursera, and google never brings up our videos in the SERP. It has been indexed and Search Console URL Inspection tool identifies it as a video object. is it a technical issue or just google doesn't like to show us in the SERP? Is there any way to fix this?
Image & Video Optimization | | semrtaz0 -
What do you tell customers about outbound links?
Do you report outbound link profiles in an SEO audit? If so, what tools do you use to get outbound links? Moz doesn't seem to include this info in its crawl. What do you tell customers about the SEO value of outbound links? Thanks in advance for your SEO wisdom!
Intermediate & Advanced SEO | | AndyKubrin0 -
Merger & Acquisition Best Practices
Our company (DA 40) recently acquired another company (DA 20). The domain for the acquired company is up, and I am being asked if we should keep paying for the domain. I have a couple of questions regarding this. Is it best practice to continue paying for the older domain and do 301 redirects to our website? If yes, do I have to add 301 redirects for individual matching pages? For example, if the old site has the topic XYZ, should a 301 go to our site if we have a similar page topic XYZ? What about contact pages, about us, etc? Do we redirect all non-matching topics to the new home page? Or in the case of their blogs, do we redirect their blogs to the new blog home page even though we are not keeping their old blogs? What if our company keeps acquiring other companies, are we to assume we have to keep paying for the domains of the acquired companies? Is there anyone out there that would say stop paying for the old domain and just review the company's inbound links, reach out to those sites, and make sure they link to the new site instead? Thanks for the help in advance.
Intermediate & Advanced SEO | | CharityHBS0 -
Does "google selected canonical" pass link juice the same as "user selected canonical"?
We are in a bit of a tricky situation since a key top-level page with lots of external links has been selected as a duplicate by Google. We do not have any canonical tag in place. Now this is fine if Google passes the link juice towards the page they have selected as canonical (an identical top-level page)- does anyone know the answer to this question? Due to various reasons, we can't put a canonical tag ourselves at this moment in time. So my question is, does a Google selected canonical work the same way and pass link juice as a user selected canonical? Thanks!
Technical SEO | | Lewald10 -
Unsolved Moz is showing old results for site craw issues
Moz is showing old results for site craw issues, the ondemand craw works but I can't fix these issues without knowing what causing them.
Moz Pro | | paulwildweb0 -
Shopify SEO - Collection or Blog post for ecomm seo?
Hi Moz folks, would love your thoughts on benefits of Shopify collection pages v blog posts for ranking secondary shopping keywords not suitable for existing shop pages - all help gratefully received, we are going down a rabbit hole on this one and need some sanity! So, we’re updating our site which already has a reasonable seo foundation and are looking to rank better for key shopping search keywords in our space (d2c sports nutrition). My question is should we prioritise store collection pages (category pages in Shopify terms) or blog posts for some of the main keywords not already covered by our core in-store collections/categories? Priority keywords already covered are things like protein powders, protein bars, energy drinks, etc. As context, we have a small product catalogue (10 products) and for easy navigation on site have these grouped into 7 collections/categories in the main menu and available from the homepage. All are quality high volume and high intent shopping keywords for our business. The secondary terms we are now looking to add content for are things like marathon nutrition, vegan sports nutrition, etc so now need to choose if we create product collection pages for these, or use blog posts to do the work. The advantage of collections, we believe, is that Google is likely to prioritise these in search. The disadvantage from a UX point of view is that more categories in store could make our simple and clear product range (10 products only) look complex or repetitive. Conversely, a blog post removes any UX confusion with too many categories, but we have a conversion rate issue with our blog. It performs well in search, but conversions are poor. We have addressed this with a new keyword targeting strategy and blog customisation, but we have yet to test this so while in theory it should work well, we do not know for certain. In summary: we want to rank key shopping keywords beyond our core ones we have - would you advise we use blog posts or product collection pages? All help gratefully received - thanks! Warren
SEO Tactics | | WP330 -
Unsolved MozBar says no schema.org markup when it exists and validates elsewhere
I have added schema.org markup to many pages on my site (e.g https://discoverquotes.com/wisdom/) - since it is a quote site I marked up all the quotations - it validates with schema.org - but when I use MozBar and look at Page Analysis-->Markup the moz bar says I have no schema.org markup. Is this something Moz only updates periodically? If so, anyone know how often they update? or any ideas why moz bar is reporting a false negative?
Moz Bar | | daviddq0 -
Collections or blog posts for Shopify ecommerce seo?
Hi, hope you guys can help as I am going down a rabbit hole with this one! We have a solid-ranking sports nutrition site and are building a new SEO keyword strategy on our Shopify built store. We are using collections (categories) for much of the key product-based seo. This is because, as we understand it, Google prioritises collection/category pages over product pages. Should we then build additional collection pages to rank for secondary product search terms that could fit a collection page structure (eg 'vegan sports nutrition'), or should we use blog posts to do this? We have a quality blog with good unique content and reasonable domain authority so both options are open to us. But while the collection/category option may be best for SEO, too many collections/categories could upset our UX. We have a very small product range (10 products) so want to keep navigation fast and easy. Our 7 lead keyword collection pages do this already. More run the risk of upsetting ease/speed of site navigation. On the other hand, conversion rate from collection pages is historically much better than blog pages. We have made major technical upgrades to the blog to improve this but these are yet to be tested in anger. So at the heart of it all - do you guys recommend favouring blog posts or collection/category pages for secondary high sales intent keywords? All help gratefully received - thanks!
SEO Tactics | | WP332 -
Missing Meta Description
I am fairly new to using Moz and I have just recently ran a custom report, a "Full Site Audit". On this report it has pulled up a particular area that I have a question about, please see below. Missing Description
SEO Tactics | | NicheOff
In this area it says that there are 76 pages with missing descriptions. the majority of these pages are duplicated pages, of the Homepage, that were created to help put us first on Google when searching for Office/Furniture/IT suppliers in a certain city. (i.e. Halifax, Leeds, etc)
These additional pages were created by a third-party. In order to sort out these "Missing Descriptions", what would you advise we do when filling in the Meta Descriptions?0 -
Unsolved page url, title and description all in one view
where can I view all the pages of the website crawled to see all the page urls, page titles and descriptions all in one single view not one page at a time? for example when using screaming frog you can scan a site and it will make a list of all pages urls, titles and descriptions that you can export. Thanks.
Getting Started | | peterbriss0 -
Unsolved structured data google search rich results s
Hello, I would like to update the google search rich results for our website using breadcrumblist structured data. I followed google guidelines on how to get this done and even tested it using the Rich Results test but non of the changes I made show up in google search.
Technical SEO | | GlobalDentalShop
Is anyone able to provide assistance with this process?0
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