Shared User Permissions

Frequently Asked Questions

  • No, shared users have unfettered access to all your Campaigns.
  • No, if additional allowances are required shared users should reach out to the primary account owner.
  • No, multi-seat access is not available for the Links API. Seated users on your account will not be able to access your Access ID or Secret Key.

What's Covered?

In this guide you'll learn how to toggle between multiple subscriptions, the Moz functionality shared users are not able to access, and how shared users manage Moz email notifications.

Quick Links

Introduction to Shared User Permissions

Accessing Multiple Subscriptions

Shared user access has no impact on a Moz Community profile nor the ability for an assigned seat to start their own free trial or purchase a paid Moz Pro subscription.

If you have access to multiple subscriptions, like an active and shared subscription, you can access them from the drop-down menu from the Home page.

  1. Head to the Home page
  2. Choose an account to view from the drop-down
Select the account you'd like to view via the drop-down.

What can shared users access?

Shared Users (also called Seats) will have full access to Campaigns and research tools within the shared Moz Pro subscription.

Shared users will not be able to:

  • Delete Campaigns
  • Add or remove users
  • Upgrade, downgrade, or cancel the subscription
  • View or update account billing, invoicing, and subscription information

Manage Shared User Email Notifications

There are two ways to manage your Moz email notifications.

  1. Unfollow Campaigns from the Manage Your Campaigns page
  2. Adjust account wide Email Settings

To Unfollow Campaigns, follow these steps:

  1. Head to the Manage Your Campaigns page
  2. Uncheck the box in the Following column in the column on the right

To manage your account email preferences, following these steps:

  1. Select Account & Billing from the profile drop-down on the top right
  2. Click on Email Settings
  3. Ensure Reports for Moz Pro Campaigns you follow are ready is checked

Shared users receive the same emails as the primary account holder. This includes notifications any time a Campaign is created, archived or deleted as well as when reports for Campaigns they're following are ready. They'll also be notified of Q&A and blog post activity, as well as marketing and promotional information.

The only emails shared users will not get are those regarding password resets, billing related emails, and emails for one-off reports that the seated user has run, like a CSV from Link Explorer.

The primary account holder isn't able to edit email preferences for seated users.

Within Email Settings you can opt our of different types of emails or make sure you are able to receive Campaign emails.
Within the Manage Your Campaigns screen you can choose which Campaigns to follow and receive emails for.

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