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Managing Multiple Subscriptions

Frequently Asked Questions

  • Yes, you can purchase both Moz Pro and Moz Local subscriptions within the same account.
  • No, our system only allows for one paid Moz Pro subscription to be tied to a Moz account. If you need to increase the limits associated with your subscription, you can upgrade your base plan or purchase subscription add-ons. You can, however, be added as a seat on another Moz Pro subscription.
  • Yes, you can manage multiple locations within the same account. Moz Local is a location-based service, which means that you must purchase a subscription for any location you wish to manage through the tool. You can manage multiple locations within the same dashboard and login, but each one will need to have its own subscription. Learn more about managing multiple Moz Local locations in our guide.
  • No, Moz Pro and Moz Local are different subscriptions and need to be managed and cancelled separately.
  • No, seated user access is only available for Moz Pro at this time. Seated users on your Moz Pro subscription will not have access to your Moz Local subscriptions.
  • No, our system does not allow for the merger of accounts.
  • You can view and manage your active subscriptions from the subscriptions page of your Account & Billing section.
  • Billing dates are based on when a subscription is purchased or updated. Unfortunately we are not able to edit or change billing dates. Additionally, we are unable to invoice Moz Pro and Moz Local subscriptions on the same invoice.

What's Covered?

If you have multiple subscriptions through Moz, this guide goes over how those are displayed and how to manage them. This includes information about how shared subscriptions are noted in your account.

Quick Links

Managing Multiple Subscription Types in Moz

Moz offers various tools and solutions for your SEO needs, some of which require separate subscriptions. But don’t worry! You can manage multiple subscriptions within the same account.

Active Subscriptions

Within the Subscriptions page of your Account & Billing section, you will be able to see what Moz Products you are subscribed to. Each product type you are subscribed to will have its own tab which means you have the potential to see 5 tabs available in this view - one for each of the following: Moz Pro, Moz Local, Mozscape API, Shared Subscriptions, and Inactive Subscriptions.

If one of these 5 tabs is not visible, it means you do not have that subscription. Only tools which have (or used to have) subscriptions tied to them for this account will be visible.

For example, the below account has an active Moz Pro subscription, is subscribed to Moz Local, and is a seated user on another Moz Pro subscription.

If you have subscription to multiple Moz products, each one will have its own tab available for selection.

Click on the tabs to toggle between views and manage each particular subscription.

Inactive Subscriptions

If you have had a Moz subscription in the past and it is no longer active, it will be listed under Inactive Subscriptions. Click Reactivate to start the reactivation process.

If you had subscriptions in the past, they will be listed under your inactivate subscriptions tab where you can reactivate them.

Please note: Clicking the Reactivate button for a former Moz Local subscription will take you to the purchase flow for Moz Local. There is currently no way to reinstate a fully cancelled Moz Local subscription - the location must be repurchased. If you have only disabled auto-renew for a location and are looking to re-enable renewal, please see our Moz Local guide.

Shared Subscriptions

If you are a seated user on another Moz Pro subscription, you will see a Shared Subscriptions tab on the Subscriptions page of your Account & Billing section. Here you’ll also find the options to Switch to Account and to Remove Yourself from the subscription.

When switching to an account, this will change your access to the various tools to reflect the limits associated with that subscription. For example, if you have an active Standard Moz Pro subscription and are seated on a Medium Moz Pro subscription, you will see the limits and Campaigns associated with the Medium subscription when that account view is selected.

You can also switch your account view via the Moz Pro Home Page.

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