Delete Your Moz Account

Frequently Asked Questions

  • It usually takes up to 30 days after you notify us for all your data to be removed from our system. We'll notify you when it's complete.
  • Yes, we have guides on how to cancel your Moz Pro and Moz Local subscriptions

What's Covered?

In this guide you’ll learn how to request your credit card information be removed from your account and how to request a full account deletion.

If you are looking to cancel your Moz subscription please see our guides for Moz Pro and Moz Local cancellation instructions.

Quick Links

Delete Your Information From Moz

We can fully delete your account and information from our system upon your request. Full deletion usually takes up to 30 days and when complete you'll no longer be able to access the Moz free tools or comment on the Moz Blog.

If you would like to retain your Moz Community account, we can remove your card details without removing your account completely. Steps for both processes are available below.

Remove Your Card Details

To remove your card details from Moz please follow the steps below:

Step 1: Cancel Your Subscription

Before we can delete your details you'll need to cancel any active subscriptions from the subscription page in your account. We have guides available on how to cancel your Moz Pro and Moz Local subscriptions.

Step 2: Contact the Help Team

Please email help@moz.com from your account email with your request to remove your card details.

Please note: We require you to email us from your account email address so we can verify ownership in order to process this request.

Fully Delete Your Account

Please follow the steps below to delete your account and remove all your details from Moz:

Step 1: Cancel Your Subscription

Before we can delete your account you'll need to cancel any active subscriptions from the subscription page in your account. We have guides available on how to cancel your Moz Pro and Moz Local subscriptions.

Step 2: Contact the Help Team

Please email help@moz.com from your account email with your request to remove your full account.

Please note: We do require you to email us from your account email address so we can verify ownership in order to process this request.

GDPR Compliance

If you are concerned about GDPR, you can read more about our compliance here.


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