Welcome to the Q&A Forum

Hi I got charged on my card without my approval and nay knowledge of exact amount before. can you please cancel my subscription and refund the amount immediately as i forgot to cancel free trial and have not used free trial account... also the cost is not approved in my organisation and i cannot bear cost of MOZ on organisation behalf

Hello, Moz community. I have a big problem, today by accident i suppose i was charged 149$ for the Moz Pro subscription plan, but i have already earlier today canceled my subscription plan. 
Now Moz is a great seo based application, but i was only testing the field and do not need those kind of services and plus living in a third world country 149$ would literally mess my whole month. Is there anyway the payment to be reversed, the transfer is still in the waiting and the payment has not been completed. Waiting for response, 10x

Hey. I posted a question about this on my other Moz account (one I use for moz local), but it appears to have been removed, so here goes again. Can someone from Moz please explain to me why that in your plans, as the price goes up and more campaigns are allowed, the amount of keywords tracked per campaign goes down? $149 plan - 5 campaigns - 450 keywords = 90 keywords per campaign. $249 plan - 25 campaigns - 1100 keywords = 44 keywords per campaign $599 plan - 100 campaigns - 3700 keywords = 37 keywords per campaign What confuses me here with your pricing plans is two fold Modern SEO requires a lot of quality content, interlinked together to rank well (in most cases). Your SEO guides even talk about this. Blogging is one of the most popular ways to do this. However, in any modest website these days, especially one that runs a blog, how does tracking only 37 keywords per campaign make sense? The fact is, that even your starter plan with only 90 per campaign doesn't make sense. My business website is tracking about 300 (that actually drive traffic). I provide my SEO clients with the same type of work I would do for my self, which again reinforces that 37 keywords is plainly pathetic. Every online pricing model I've ever seen follows one simple rule: When price goes up, you get more for your money, not less. At first glance you might think that is what you're getting when you step up a plan and get more campaigns, but then to have less keywords per campaign simply doesn't make sense at all. What does make sense is to have a more flexible pricing model. Instead of locking us into set tiers which don't really make sense, you should allow a more flexible pricing BEFORE we have to go up to enterprise. Why not have a per project price of 'x' price per month, then have a price per keyword or maybe per 100 keywords. This would allow all of us the flexibility to run campaign depths that make sense for us, not for your counterintuitive views of how we should be tracking them. Again, I'd really like a Moz staff person to respond to this as the last time I commented about this, it was removed.