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I've moved jobs and that meant changing emails and handing over my Moz account to the company. Afterall, it was the company that paid for the Moz account. I was wondering if I could transfer my points/profile to a new one? Or is it a case of starting from scratch again?

Hi I received an email late last night (GMT) saying one of my campaigns had updated yet looking at the campaign online says last updated on the 13th ? Normally my campaigns have fully updated for the week by Wednesday latest. Other Notifications & Misc Queries: A Key Words on-page score has increased from 36 to 96 (these used to be letters, has grading changed ?) yet no on-page work has been carried out on this particular page for many months so how can it change so radically, is it just that Moz crawler has only just taken note of it ? When is the on-page opportunities section going to be complete/fixed (as in include a KW) i asked about this soon after it was launched but still lacks the all important kw to give it meaning/a useful tool. Am i right in thinking that until it includes the kw its totally meaningless ? When clicking Question Category (below) i cant change slection after clicking a radio button it cant be un-clicked, is this prob my side or yours ? All Best Dan

I've been trying to access Moz Analytics for over a month but have continued to see this error message: http://screencast.com/t/GMnN6l9WEI tried on all browsers and cleared my cache. The login works, because I am able to access it on other computers but not on my primary computer. This leads me to believe that Moz' servers are blocking out my computer's IP address for whatever reason.I've tried emailing the help team and calling but have not gotten any sort of response so far. Anyone have a solution?

Hey Moz! A while ago, when you switched to Moz from SEOMoz, I experienced some issues staying logged in, even after selecting the "remember me" option. Yesterday those issues started surfacing again. Just a heads up so someone can take a look over there. It isn't that constant as previously, but almost.

I’ve been using Moz (and SEOMoz) for almost 3 years.  During that time, I’ve found them to be very engaged; however, during the last several months, I’ve found a shift in this philosophy—which is a bit disheartening: SEOMoz used to have a very simple contact-us page that listed an email to the help desk as well as the office.  Now, they have the locations of the two Moz offices, with no phone numbers or emails. Moz’s help hub, used to have a form that could be completed when you were having issues.  Now, there is only a list of community-managed resources to access. The only way you can find the way to contact their help desk is if something breaks & the website gives you an email help@moz.com.  However, this email account seems to get overloaded quite often and you will get a “Delivery Response Failed” message because their inbox is full. Does anyone know how to get a hold of Moz directly?  I'm having some issues accessing Moz Analytics and really need help from their support team.

I would like to create custom reporting.  How does one go about this?